Getting to cancer treatment appointments is often challenging due to factors like distance, side effects of treatment, or financial strain. Fortunately, various programs and resources exist to help ensure transportation isn’t a barrier to care. Here’s a quick overview of available options:
Key Takeaway: Patients can combine these resources to create a transportation plan tailored to their needs. Start by consulting your care team or social worker to explore eligibility and options.
Volunteer driver programs play a vital role in making sure patients can attend their treatment appointments without transportation barriers. These programs rely on community members who generously donate their time and vehicles to provide free rides. By doing so, they complement other transportation options that might be available.
One standout program in the United States is the American Cancer Society's Road to Recovery®. This initiative offers free, door-to-door rides for cancer patients using volunteers' personal vehicles. Each volunteer driver undergoes a background check, is properly insured, and gives their time to help patients get to chemotherapy, radiation, follow-ups, and other critical appointments. Beyond just transportation, many drivers form meaningful connections with patients, providing emotional support and companionship during a challenging time.
The program operates in numerous communities nationwide, but its availability depends on the number of local volunteers. According to a 2022 community health report from the American Cancer Society, volunteers in a mid-sized U.S. city provided over 1,200 free rides to cancer patients in a single year. These rides averaged 35 miles round-trip and helped reduce missed appointments by about 18% compared to the previous year.
To qualify for this service, patients must be traveling to a cancer-related medical appointment and either lack transportation or be unable to drive themselves. The program is specifically for cancer patients and their caregivers, not for general medical visits or emergencies.
Patients interested in Road to Recovery need to schedule rides in advance, particularly for early morning or late-day appointments when volunteer availability may be limited. To find out if the program operates in your area and to understand the scheduling process, call the American Cancer Society at 800‑227‑2345.
Local care teams can also assist with enrollment and make the process smoother. If Road to Recovery is not available in your area, consider checking with faith-based organizations, senior centers, or local cancer support groups, as they may offer similar volunteer transportation services. Your cancer center can also be a helpful resource for finding alternative programs.
Long-distance travel for cancer treatment can be tough - both physically and financially. Thankfully, several organizations offer free air travel to help patients reach specialized treatment centers far from home. Below, we’ve outlined some programs that provide this essential service.
Air Charity Network works nationwide by turning unused commercial flight seats into free transportation for patients. To check eligibility and flight availability, patients can call 877‑621‑7177.
Corporate Angel Network (CAN) offers free travel on corporate aircraft for patients needing to reach treatment centers that may be hard to access. There’s no limit to the number of flights a patient can take. For more information, contact CAN at 914‑328‑1313 or visit their office at 1 Loop Road, White Plains, NY 10604.
Mercy Medical Angels connects patients with volunteer pilots and airlines to arrange flights. However, travelers must be physically able to board small planes or commercial flights without requiring medical assistance during the trip.
Fisher House Foundation's Hero Miles program uses donated frequent flyer miles to help military families travel to treatment centers. They also offer free lodging to ease the burden.
Each program is tailored to meet different needs. Air Charity Network provides access to commercial flights across the country, while Corporate Angel Network is ideal for reaching remote treatment locations. Mercy Medical Angels can arrange alternative ground transportation if necessary, and Fisher House Foundation focuses on supporting military families with both travel and lodging.
Keep in mind that these services often require advance notice and an application process. Availability depends on donated seats, volunteer pilots’ schedules, and corporate aircraft routes, so flexibility with travel dates is crucial. If you’re traveling with a caregiver or companion, they may need to submit a separate application. To ensure smooth planning, coordinate with your medical team to align travel arrangements with your treatment schedule and assess whether air travel is safe for your condition.
Frequent trips for cancer treatment can take a heavy toll on patients' finances, but nonprofit programs are stepping in to help cover transportation costs. Rising expenses for gas, bus fares, or train tickets often create significant challenges, yet several organizations are working to make access to treatment more manageable. These programs offer support like gas cards, mileage reimbursement, and transit vouchers to ease the burden.
Mercy Medical Angels provides nationwide assistance for patients who need to travel long distances for care. They offer gas cards as well as bus and train tickets to those with limited financial resources, with special programs available for U.S. Military veterans. To apply, call (877) 621-7177 or visit mercymedicalangels.org.
Good Days focuses on helping patients with chronic illnesses, including cancer, who are struggling financially. Their programs may cover mileage reimbursement or transit vouchers, depending on the region and specific needs. In 2021, they assisted over 15,000 patients with transportation costs related to treatment. Contact them at (877) 968-7233 or visit mygooddays.org.
Regional programs also play a critical role. In Tarrant County, Texas, Cancer Care Services provides transportation assistance, such as gas cards or mileage reimbursement, for eligible residents. Similarly, organizations like Serving Our Seniors and Catholic Charities Fort Worth offer local support. To learn more about application details and eligibility, reach out directly to these groups.
Most programs require documentation to confirm your need for support. This typically includes:
Processing times vary by organization. For instance, Mercy Medical Angels often reviews applications within a few business days to a week, while Good Days may take one to two weeks. Local programs may offer quicker responses, sometimes within a week of approval.
For patients needing frequent travel, such as weekly chemotherapy or daily radiation, many programs provide ongoing assistance. However, there may be limits, such as a set number of trips or a fixed dollar amount per month or treatment cycle. Periodic reapplication is often required, with updated treatment schedules and financial documentation needed every three to six months.
Your hospital social worker or patient navigator can be a valuable resource in identifying programs, completing applications, and submitting documentation. Start early, and keep thorough records of mileage and receipts to simplify reimbursement. Be aware that some programs have waiting lists or limited monthly funding, so inquire about availability and consider combining benefits. Many organizations also offer broader support, such as lodging assistance, which can complement transportation help.
These programs are designed to ease the financial strain of travel, ensuring patients can focus on their treatment without the added stress of transportation costs.
Nonprofit programs provide much-needed assistance, but don't overlook the transportation benefits that may already be included in your insurance plan. These benefits can often cover medically necessary rides, potentially saving you from extra out-of-pocket costs. Before exploring other options, take a moment to review your insurance coverage.
For those enrolled in Medicaid, Non-Emergency Medical Transportation (NEMT) is a covered benefit for eligible members. This service includes rides to treatments like chemotherapy, radiation therapy, and follow-up visits. Medicare Advantage (Part C) plans may also include transportation benefits, but the specifics vary by plan. It's important to note that Original Medicare does not cover routine transportation to medical appointments. Depending on your plan, coverage may include standard vehicles, wheelchair-accessible vans, or stretcher transport.
To use Medicaid NEMT, contact your Medicaid health plan with your member ID and appointment details, or reach out to your state's Medical Transportation Program at 877-633-8747. For Medicare Advantage, contact your plan directly to confirm what’s covered, any trip limits, and potential copayments. Be sure to call at least 24 to 48 hours before your appointment to allow time for scheduling. Reviewing your plan’s specifics can help you make the most of these benefits.
Insurance-based transportation benefits generally apply to medically necessary appointments only. This includes treatments like chemotherapy and radiation, but may exclude visits that your insurance does not classify as essential. Some plans also limit the number of trips covered per month or restrict transportation to specific approved medical facilities.
Before scheduling transportation, confirm whether prior authorization is needed. If coverage is denied, ask for the reason in writing and inquire about the appeals process.
When setting up transportation through your insurance, have this information ready:
Keep written confirmation of all scheduled rides and make a note of the names of any representatives you speak with during the process.
Start by using your insurance benefits for eligible trips, and then look for other resources to cover additional needs. For example, if your insurance covers transportation for chemotherapy but not for support group meetings or nutritional counseling, you can use your insurance for the covered trips and seek other programs for the rest.
Local services can also be a helpful supplement. For instance, ReliaWheels in Cleveland, Ohio, offers NEMT services that align with insurance benefits. They provide door-to-door rides in wheelchair-accessible vehicles, staffed by professionals who understand the specific needs of cancer patients.
Hospital social workers and patient navigators can help clarify your insurance benefits, assist with any required paperwork, and connect you with additional resources. For more information, contact the American Cancer Society's Cancer Helpline at 1-800-227-2345 or reach out to your state’s Medicaid office for Medicaid-specific questions.
Insurance-based transportation benefits are often the most affordable option for eligible patients, as they typically come with no extra costs. By verifying your coverage early in your treatment plan, you can ensure reliable transportation is available when you need it most.
Public transportation and paratransit services provide cost-effective and accessible ways for cancer patients to get to medical appointments. These options are especially useful for those who can travel independently or with a caregiver but may face mobility challenges due to treatment side effects.
Fixed-route public transit systems, like buses, trains, and light rail, operate on set schedules across most cities and counties. With fares typically under $3 per ride for adults, they remain one of the most affordable transportation options. Many systems now include wheelchair-accessible vehicles and priority seating for passengers with disabilities or health conditions. For individuals unable to use these fixed routes, paratransit services offer an essential alternative.
Paratransit services cater to individuals with disabilities who cannot use standard public transit. Often referred to as "dial-a-ride" or "access" services, these programs provide door-to-door transportation from home to your destination. Thanks to the Americans with Disabilities Act, public transit agencies in urbanized areas are required to offer complementary paratransit services, ensuring accessible transit options in most major cities and counties.
To qualify for paratransit, an eligibility interview is typically required to confirm that mobility limitations - such as those caused by cancer treatment - meet the criteria for door-to-door service.
In Tarrant County, Texas, ACCESS Paratransit offers door-to-door service for individuals with disabilities. To register, call 817-215-8600. Approved riders can schedule trips directly to and from medical facilities. Similarly, Arlington residents can enroll in Handitran by calling 817-275-3704 or visiting their website.
For those in Grand Prairie, the Grand Connection Transit Service provides door-to-door transportation for individuals aged 60 or older or those with physical or mental disabilities, including cancer. To access this service, call 972-237-8546.
Most paratransit services require advance booking, often at least seven days before your appointment. For ongoing treatments like chemotherapy or radiation, scheduling 7 to 14 days in advance is recommended to secure availability. Be prepared with details like your appointment time, date, and destination when arranging your ride.
While paratransit fares are higher than fixed-route options, they remain subsidized and affordable. Costs vary by agency and may be based on income or set at a flat rate. Medicaid recipients often qualify for free or low-cost rides, with the state or a broker covering the expense.
Transportation options differ by region, offering various combinations of public transit and paratransit services. In the Fort Worth area, Trinity Metro provides bus services, intercity trains, ACCESS Paratransit, and ZIPZONE vehicles. For details, call 817-215-8600.
Some cities also integrate on-demand rideshare services into their transit systems. Residents of Arlington and Grand Prairie can use Via, a rideshare service operating as part of the public transit network. Arlington residents can call 817-784-7382, while Grand Prairie residents can reach Via at 214-253-0847.
In Sacramento, the Sacramento Regional Transit District's Paratransit offers shared-ride services for individuals unable to use fixed-route transit due to disabilities. To apply, call 916-557-4685.
Certain medical centers provide their own shuttle services for patients and visitors. For example, the UC Davis Medical Center runs a free shuttle service Monday through Friday, from 7:00 a.m. to 11:45 p.m. This wheelchair-accessible shuttle also includes bike racks. To request a ride, call 916-734-2687.
Many Medicaid plans include transportation benefits that can be used for public transit, taxis, or paratransit services. To arrange a ride, contact your Medicaid health plan. If you’re not enrolled in a specific plan, call the Medical Transportation Program at 877-633-8747.
For patients with Medi-Cal, transportation assistance is also available. Contact your Medi-Cal Health Plan’s customer service line to request help with transportation.
Public transit systems and paratransit services are required to accommodate wheelchairs, walkers, and other mobility devices. Paratransit services offer door-to-door assistance, which is invaluable for patients dealing with fatigue or weakness from treatment. Many services also allow caregivers to travel at no extra cost, providing added support during appointments.
Local organizations often maintain up-to-date information on transportation services in your area. In Tarrant County, Cancer Care Services provides transportation assistance for eligible individuals and can be reached at 817-921-0653. Serving Our Seniors offers similar support; call 817-282-0531 for details.
The American Cancer Society’s Road to Recovery program complements public transit options by offering volunteer driver services. In Tarrant County, this program can be accessed by calling 817-336-8714.
Begin by reviewing your insurance coverage, as programs like Medicaid and Medicare often cover transportation costs. Then, explore the public transportation options in your area. Many cities provide online tools for route planning, fare details, and operating hours.
If you have mobility challenges, contact your local transit authority to learn about paratransit services. Ask about eligibility requirements, necessary documentation, and scheduling timelines. Matching your specific needs - such as wheelchair access or caregiver accompaniment - to available services will ensure a reliable and comfortable way to reach your medical appointments.
When you're traveling for cancer treatment, finding affordable, temporary housing can make a world of difference. Treatments like radiation or chemotherapy often require daily visits over several weeks, and hotel costs can quickly add up. Lodging assistance programs aim to ease this burden by offering free or low-cost housing for patients and their caregivers, ensuring access to specialized care without the additional financial strain.
Here’s a closer look at some programs that can help during your treatment journey.
The American Cancer Society’s Hope Lodge provides free lodging for cancer patients and one caregiver near treatment centers. With over 30 locations across the United States and Puerto Rico, these facilities are typically close to major cancer centers.
Each Hope Lodge offers private or semi-private rooms, along with shared kitchens, laundry facilities, and common areas. To qualify, patients must have a confirmed cancer diagnosis, be undergoing active treatment, and live a minimum distance (usually 40-50 miles) from the treatment center. Additionally, patients must be medically stable to stay in a communal setting.
To apply, you’ll need to provide treatment verification and meet the eligibility requirements. Space is limited, so it’s best to apply several weeks before your treatment begins. For more information or to check availability, call the American Cancer Society at 1-800-227-2345.
While lodging is free, guests are responsible for meals, personal expenses, parking fees, and transportation to and from the hospital. Some locations may offer shuttle services or be accessible via public transit.
Joe's House is an online directory that connects cancer patients with hotels, motels, and hospitality houses offering special rates for treatment stays. The directory allows you to search by location and compare nightly rates, amenities, and contact details.
Some properties operate on a "pay what you can" basis or charge minimal fees, while others offer discounted medical rates. When booking, be sure to ask for "medical rates" or "cancer patient discounts." You may need to provide documentation from your treatment center, such as an appointment schedule, to qualify. For extended stays, inquire about weekly or monthly rates.
Many hospitals and cancer centers partner with local hotels or operate their own hospitality houses to provide affordable lodging for patients traveling from out of town. These facilities typically charge low nightly fees and are located within walking distance or a short shuttle ride from the treatment center.
Your oncology social worker or patient navigator can provide a list of available housing options, along with eligibility requirements. These may include proof of active treatment, distance from home, or financial need.
For military patients and their families, the Fisher House Foundation offers free lodging near VA and military hospitals. These facilities feature private suites with bathrooms, as well as shared kitchens and living spaces. To learn more about availability and eligibility, contact the social work department at your VA or military hospital.
When choosing lodging, consider proximity to your treatment center, safety, and accessibility. Be prepared with your appointment schedule, insurance information, and treatment verification when making reservations.
Most lodging programs require advance reservations, often several weeks before your treatment starts. Since space can be limited - especially during busy times - it’s a good idea to have backup options, such as alternative hospitality houses or discounted hotels, in case your first choice isn’t available or your treatment schedule changes.
If you’re worried about covering costs, the next section will explore financial assistance options for lodging.
If lodging programs don’t fully cover your expenses, hospital social work departments can connect you with travel and lodging grants. Many cancer-focused organizations and hospital-based funds offer help with hotel costs, parking fees, or meals as part of broader travel assistance packages.
Your oncology social worker is your go-to resource for navigating these options. They can guide you through local and national programs, help with applications, coordinate housing with your treatment schedule, and troubleshoot challenges like waitlists or accessibility needs. Reaching out to your social work team early in the planning process increases your chances of securing suitable lodging throughout your treatment journey.
Traveling for medical care can quickly become expensive, even if you've already taken care of lodging. From gas and tolls to airfare and parking, the costs can pile up. Thankfully, there are financial assistance programs designed to help cancer patients cover these expenses, ensuring that cost doesn’t stand in the way of getting the care you need.
These programs are designed to cover transportation-related costs, including gas, parking, airfare, transit fares, and sometimes meals. Support is often provided through prepaid cards, vouchers, or direct bookings to ensure the funds are used specifically for medical travel.
Most assistance programs are income-based and require documentation, such as proof of your cancer diagnosis, income verification, and confirmation that you're undergoing active treatment. Since funds are usually limited and awarded on a first-come, first-served basis, applying early can significantly improve your chances of receiving help.
Several national organizations provide travel grants to cancer patients:
Before turning to nonprofit programs, review your insurance plan to see if transportation benefits are included. Medicaid often provides Non-Emergency Medical Transportation (NEMT) benefits, and some Medicare Advantage plans may offer ride reimbursements or mileage coverage.
In addition to insurance, many hospitals and cancer centers offer their own financial assistance programs. These may include emergency grants or parking vouchers to help with travel-related costs. While less publicized than national programs, these hospital-based funds can provide quick relief in urgent situations.
Your oncology social worker or financial counselor is the best person to guide you through these options. They can connect you to hospital funds, help with parking voucher programs, and assist in applying for national travel-assistance charities. Their expertise can streamline the process and increase your chances of receiving support.
To improve your chances of approval, apply as early as possible. Most programs require documentation such as physician verification, proof of income, and your treatment schedule. Keep in mind that retroactive reimbursements are rare and often come with strict guidelines, so it’s best to apply before booking travel.
When applying, be prepared to demonstrate financial need, especially if you’re traveling for specialized treatments, clinical trials, or second opinions not available locally. If you live far from a cancer center or in a rural area, emphasize this in your application.
You don’t have to rely on just one program. Often, combining resources provides the most comprehensive support. For example, you could use airfare assistance from Mercy Medical Angels or the Susan Lang Pay-It-Forward program, secure lodging through Fisher House or Joe’s House, and supplement with gas cards or local travel vouchers from CancerCare or other nonprofits.
This layered approach can address the full financial burden of traveling for cancer care. Your social worker can help you coordinate these programs to ensure you’re maximizing available resources without overlapping benefits.
Local organizations, such as churches, civic groups, and disease-specific nonprofits, can also be valuable resources. These groups may offer one-time grants or hold fundraisers to help with travel costs, especially when national programs have waitlists or limited funding. Local options often have simpler applications and quicker response times.
For example, in Cleveland, Ohio, ReliaWheels offers non-emergency medical transportation, including wheelchair-accessible vehicles and stretcher transport. While this is a paid service, pairing it with financial assistance from programs like CancerCare or Medicaid NEMT benefits can make it more affordable.
Your oncology social worker is an invaluable ally throughout this process. They can guide you through local and national programs, assist with applications, and help troubleshoot issues like waitlists or accessibility challenges. By reaching out to them early, you can better plan and secure the financial support needed for your treatment journey. Local resources can further tailor assistance to your specific situation, ensuring you have the support you need every step of the way.
When national programs have long waitlists or don’t quite meet your needs, local community resources can step in to fill the gaps in your transportation plan. These neighborhood-based services often have simpler applications, quicker response times, and a better grasp of regional nuances like traffic patterns and hospital locations.
Local transportation assistance comes in various forms. Many cancer-focused nonprofits run ride programs staffed by volunteer drivers who know the area well. Faith-based organizations and senior service agencies also arrange rides for members dealing with serious illnesses. Additionally, local government programs often provide door-to-door services for residents with disabilities or medical needs. Since these programs are designed for specific geographic areas, like a county or metro region, they’re often more flexible with last-minute appointment changes and recurring treatment schedules than larger national services.
Your oncology social worker or patient navigator is a great resource for finding local transportation options. They maintain updated lists of community programs, understand which services are best suited for cancer patients, and can guide you through eligibility requirements. Hospital social workers frequently collaborate with local nonprofits to streamline referrals.
Organizations like Area Agencies on Aging and local Aging and Disability Resource Centers can connect you to paratransit services, volunteer driver programs, and other specialized transportation options. National helplines, including those from CancerCare and the American Cancer Society, also maintain databases of local transportation partners. They can provide referrals tailored to your zip code, insurance coverage, and specific medical needs, offering a wide range of options from volunteer programs to non-emergency medical transportation (NEMT) providers.
When volunteer programs aren’t an option or specialized equipment is needed, local NEMT companies provide a professional alternative. These services use trained drivers and vehicles specifically designed for medical transportation, including wheelchair-accessible vans and stretcher-equipped units.
In Cleveland, Ohio, for instance, ReliaWheels offers door-to-door NEMT services that align with insurance benefits. They provide transportation for chemotherapy, radiation, follow-up appointments, lab work, and pharmacy pickups. Their fleet includes wheelchair-accessible vehicles and stretcher transport for patients requiring extra care. NEMT providers are well-equipped to handle recurring schedules, such as daily radiation or periodic chemotherapy, and can coordinate with caregivers when needed. This level of support helps reduce the stress of navigating public transit or relying solely on friends and family for rides.
Before assuming you’ll need to pay out-of-pocket, check your insurance coverage. Medicaid recipients can arrange rides through their health plan, and some Medicare Advantage plans include transportation benefits for local NEMT providers. Review your plan documents or contact member services to confirm your options. If insurance doesn’t cover transportation, local NEMT providers may collaborate with hospital financial assistance programs, and community nonprofits might offer vouchers or co-pay assistance to help with costs.
A well-rounded transportation plan often combines several local options. For example, you might use a volunteer driver program for routine follow-ups, paratransit for days when wheelchair assistance is needed, and an NEMT provider like ReliaWheels for early-morning appointments when other services aren’t available. Keeping a written schedule with pickup times, provider contacts, and backup options ensures you’re prepared if one plan falls through.
Volunteer programs and paratransit services usually require 24–72 hours’ notice to arrange rides. If your treatment involves daily or weekly appointments over several months, it’s smart to set up your transportation plan before starting. Share your full treatment schedule with your transportation coordinator and notify providers immediately if there are any changes.
Local resources are excellent for nearby hospitals and cancer centers, but some patients need to travel farther for specialized care or clinical trials. Combining local transportation with national air or lodging assistance programs can address this need. For instance, a local NEMT provider might get you to the airport, while organizations like Mercy Medical Angels handle your flight. Once you’ve arrived, local services can provide rides between your lodging and treatment center.
As your treatment progresses, keep your care team updated about any transportation challenges. Changes in side effects, financial situations, or appointment schedules can affect your ability to travel. Let your oncology social worker know about any issues so they can adjust your plan or advocate on your behalf to ensure you don’t miss critical appointments.
The Road to Recovery program, organized by the American Cancer Society (ACS), connects cancer patients with volunteer drivers who provide free rides to medical appointments related to their treatment. These volunteers use their personal vehicles, undergo background checks, carry auto insurance, and receive training to ensure patient safety and confidentiality.
This program operates in many communities across the United States, but availability can vary depending on the number of local volunteers and the presence of ACS offices. In areas with a strong volunteer network, rides are often available most days. However, in rural or underserved regions, service may be limited.
To check if Road to Recovery is offered in your area, you can call the ACS national helpline at 1‑800‑227‑2345 or search by your ZIP code on the ACS website. In some locations, ACS partners with professional transportation providers, such as UZURV, to offer ADA-compliant, door-to-door services for patients needing additional support. These partnerships expand access to patients who require more specialized transportation options.
The program is designed for patients with a confirmed cancer diagnosis who need transportation specifically for cancer-related medical appointments. This includes chemotherapy, radiation, surgical follow-ups, and lab work. It’s important to note that the service is not intended for general errands, social visits, or non-medical trips.
Patients must be stable enough to ride in a standard vehicle and able to get in and out with minimal assistance. Those using walkers or folding wheelchairs and able to transfer with help are usually eligible. However, if you require a wheelchair-lift van, stretcher transport, or intensive medical care during travel, you may need to explore specialized non-emergency medical transportation services.
During the intake process, ACS reviews each patient’s mobility needs to confirm eligibility. Keep in mind that rides typically need to be scheduled several business days in advance, as same-day or last-minute requests are rarely possible due to volunteer availability and safety protocols.
Since the program relies on volunteer drivers using their own vehicles, most rides are provided in standard passenger cars without specialized features like wheelchair lifts or stretcher accommodations. Patients using folding wheelchairs or walkers who can transfer independently or with minimal help are often eligible for the service. For those requiring power wheelchairs, wheelchair-accessible vans, or stretcher transport, alternative non-emergency transportation options may be more suitable.
In some communities, ACS partners with adaptive transportation providers to offer door-to-door, assisted services that meet ADA and HIPAA standards. When scheduling a ride, it’s essential to communicate your mobility needs so ACS coordinators can help determine the most appropriate option.
Road to Recovery rides are completely free - there are no fees, copays, or charges. The program is funded through donations and volunteer efforts, and while there isn’t a formal income requirement, ACS may prioritize patients who lack other safe or affordable transportation options.
Although the rides are free, the program does not cover additional travel expenses like gas, parking fees, or lodging for long-distance trips. If you need help with these costs, ACS and its partner organizations can connect you with financial assistance programs that may provide gas cards, bus or train tickets, or limited travel stipends.
Because the service depends on volunteer availability, rides aren’t guaranteed every day. Planning ahead is crucial - once your treatment schedule is set, contact ACS to arrange your rides and have a backup plan in place. Options like public paratransit, Medicaid non-emergency medical transportation, hospital shuttles, or help from family and friends can serve as alternatives. Your oncology social worker or nurse navigator can also assist in coordinating transportation options to ensure you get to your appointments on time.
Air Charity Network stands out as a nonprofit organization that provides free flights for cancer patients who can't afford commercial airfare to reach long-distance treatment centers. Instead of relying on commercial airlines, this network operates through a dedicated group of volunteer pilots who generously offer their time, aircraft, and resources. It unites regional organizations like Angel Flight East, Angel Flight West, LifeLine Pilots, and Mercy Flight Southeast, ensuring patients receive cost-free air travel to the care they need.
This service is particularly helpful for patients who require specialized care located hundreds of miles away or need to participate in clinical trials unavailable locally. By using smaller general aviation aircraft that can land at regional airports, the network also minimizes ground travel time, making it accessible to patients across various regions.
Air Charity Network provides nationwide coverage, assisting patients in all 50 states through its regional member organizations. Each group focuses on a specific geographic area but can also coordinate flights across state lines to get patients to distant treatment centers. Because these flights use general aviation airports instead of major commercial hubs, the network is especially beneficial for those in rural or remote areas. For instance, if you live in a small town far from a cancer center, a volunteer pilot could fly you from a nearby airstrip directly to an airport close to your treatment facility. For distances over 600 miles, the network may arrange multi-leg flights, with different volunteer pilots handling each segment.
To qualify for a flight through Air Charity Network, patients must have a scheduled appointment for medically necessary care, such as treatment, evaluations, follow-ups, or clinical trials. Since these flights are for non-emergency situations, advance planning is crucial. Most regional organizations require that patients are medically stable and have their oncologist or primary care provider confirm they’re fit to travel in small aircraft. Some planes may be unpressurized or have limited cabin space, so it’s essential to ensure air travel is safe for your condition.
Financial need is a key consideration, as the service is intended for those who cannot afford commercial airfare or lack other transportation options. When applying, patients are typically asked to provide details about their diagnosis, the purpose of their trip, financial need, and insurance status. If you need to bring a caregiver, it’s important to mention this, as many flights can accommodate one companion if space allows. To ensure smooth scheduling, it’s best to request flights 7 to 10 days in advance, keeping in mind that weather can also affect availability.
The compact aircraft used for these flights generally seat four to six passengers, so accessibility features differ from those of commercial airlines. Patients must be able to sit upright and board the plane, often using steps or a small ladder. These flights are not designed for individuals requiring stretcher transport or in-flight medical care. However, if you use a folding wheelchair or walker and can transfer to a seat with minimal assistance, you may still qualify. Larger or powered mobility devices may not fit due to space and weight limits.
It’s crucial to communicate your mobility needs and any required equipment, such as a portable oxygen concentrator, when contacting the network. This helps coordinators determine whether the aircraft can accommodate you safely. For patients needing more intensive medical support, ground-based non-emergency transportation might be a more suitable option.
Flights arranged by Air Charity Network are completely free for eligible patients, and one caregiver or companion can often travel alongside them. Volunteer pilots cover all flight-related costs, including fuel and aircraft expenses, so there are no ticket fees or copays. That said, patients are responsible for other expenses, such as ground transportation to and from the airport, lodging near the treatment center if needed, meals, and parking fees. Many patients pair these free flights with lodging programs or other assistance initiatives to manage out-of-pocket costs.
Because flight availability depends on volunteer resources and weather conditions, it’s a good idea to have a backup plan, such as flexible scheduling or alternative transportation options, in case of delays or cancellations.
Mercy Medical Angels is a nonprofit organization that works to remove the financial and logistical hurdles many patients face when seeking medical care. Unlike services focused only on air travel, this organization takes a broader approach, offering both ground and air transportation options. They partner with commercial airlines to secure donated tickets, arrange private flights, and provide support like gas cards, bus tickets, and train tickets. This flexibility is a lifeline for patients who need frequent travel to specialized cancer centers but struggle with rising transportation costs. Here's a closer look at how Mercy Medical Angels supports patients nationwide with personalized services, accessible options, and no-cost assistance.
Mercy Medical Angels serves patients across the United States, ensuring help is available no matter where you live. Their services connect patients from their local communities to distant treatment centers and back home again. This makes them an invaluable resource for those undergoing long-term treatments, such as chemotherapy or radiation, which often require repeated trips over several months.
To qualify for their assistance, your travel must be for medically necessary care - this includes cancer treatments, follow-up visits, or participation in clinical trials. Mercy Medical Angels focuses on helping those with limited financial resources who might otherwise be unable to afford transportation. Applicants need to provide proof of financial need, such as income details or insurance information.
Physical ability to travel with minimal assistance is also required. For wheelchair users, the ability to transfer with limited help is necessary. Since this is a non-emergency service, it’s important to apply well in advance of your scheduled appointments to allow enough time for planning. The organization also prioritizes U.S. military veterans and active-duty service members through specialized programs.
Once eligibility is confirmed, Mercy Medical Angels tailors travel arrangements to meet specific mobility needs. They can accommodate patients who require wheelchair transfers and ensure caregivers can accompany you if extra support is needed. When applying, clearly outline your mobility requirements and any equipment you’ll need so coordinators can arrange the best transportation option for you.
All transportation services offered by Mercy Medical Angels are completely free for eligible patients. The organization relies on donations, partnerships, and volunteer support, so there are no out-of-pocket expenses, copays, or hidden fees. Assistance may include prepaid bus or train tickets, gas cards, or airline tickets donated by commercial carriers.
When applying, be ready to provide documentation such as confirmation of your diagnosis and treatment schedule from your healthcare provider, proof of financial hardship if requested, and details about your travel plans - like your departure location and destination.
If you're receiving Medicaid for cancer treatment, you might not be aware of a crucial benefit: transportation assistance. Medicaid Non-Emergency Medical Transportation (NEMT) is designed to help patients overcome transportation challenges and stay on schedule with their care. This service is available in every U.S. state and ensures eligible members have reliable rides to medical appointments when no other suitable options are available. For cancer patients juggling chemotherapy, radiation, lab work, and follow-ups, NEMT can be a lifeline.
Unlike volunteer-based programs, NEMT is an entitlement benefit. If you're enrolled in Medicaid and need transportation to a covered medical service, this assistance is part of your coverage. States often work with companies like Modivcare (formerly LogistiCare) or Access2Care to manage these services, handling everything from scheduling to assigning vehicles. Nationally, about 3.2 million Medicaid beneficiaries rely on NEMT for over 59 million trips annually.
NEMT operates nationwide, including all 50 states and the District of Columbia, but each state sets its own rules and coverage details. The service covers transportation to any Medicaid-approved medical appointment, such as visits to oncology clinics, infusion centers, radiation facilities, labs, and hospitals. If the nearest specialist or treatment center is far from home, many states will authorize longer trips, provide mileage reimbursement for family drivers, or arrange van transport for out-of-town appointments. For these longer journeys, prior authorization is usually required, and you may need a note from your oncologist explaining why local care isn't an option.
In cities, brokers often use taxis, rideshare services, or sedans, while rural patients might rely on local transport companies or vans. Some programs also reimburse mileage for rides provided by friends or family. Cancer center social workers can help you navigate the approval process for out-of-town travel if specialized care is unavailable locally.
Medicaid NEMT has its own set of eligibility rules. To qualify, you must be enrolled in Medicaid - either through a traditional fee-for-service plan or a managed care plan - and have a scheduled Medicaid-covered medical appointment with no other transportation options available.
The process for arranging rides varies by state. For example, in New York City, Modivcare handles NEMT for Medicaid enrollees who can't safely use public transportation due to medical conditions. When booking a ride, you'll need to provide details such as your Medicaid ID, full name, date of birth, pick-up and drop-off addresses, appointment time, and the name of your medical provider.
Most programs require you to schedule rides at least 24 to 72 hours in advance, though some allow same-day requests for urgent medical needs. If you need specialized transportation, such as a wheelchair-accessible vehicle, your doctor must confirm the medical necessity. For patients undergoing frequent treatments like daily radiation or weekly chemotherapy, many brokers allow you to arrange recurring rides for the entire treatment period, reducing the hassle of repeated scheduling.
NEMT services are designed to accommodate patients with different needs. If you use a wheelchair, brokers can arrange for vans equipped with ramps or lifts. For those who have difficulty sitting upright due to surgery or other medical conditions, stretcher transportation may be available with approval from your care team.
Drivers provide door-to-door assistance, helping you from your home to the vehicle and from the vehicle to the medical facility. While they don't offer medical care, they are trained to assist patients who may need extra time or support, such as a steadying arm for balance. When booking your ride, be sure to mention any mobility aids you use - like a walker, cane, portable oxygen, or wheelchair - so the dispatcher can send the right vehicle.
Many NEMT call centers also offer multilingual support and translated materials. For example, Modivcare's New York City program provides services in English, Russian, Chinese, and Spanish, making it easier for patients with limited English proficiency to schedule rides and communicate their needs. Importantly, this service comes at no extra cost to you.
Medicaid covers all NEMT rides for approved medical appointments, so there's no fare, ticket, or copay required. Transportation costs are fully covered by the Medicaid program, and there's no additional premium or enrollment fee for this benefit.
While some states may have minimal cost-sharing requirements, these are often waived for patients actively undergoing cancer treatment. Hospital or cancer center social workers can help you understand your plan's specific policies, resolve any issues, and coordinate NEMT with other resources - like volunteer driver programs for non-medical trips - to ensure you have the support you need to stay on track with your treatment plan.
ReliaWheels provides door-to-door, specialized transportation services for cancer patients in Cleveland, Ohio. Their professional drivers are trained to assist individuals with mobility challenges, ensuring a safe and reliable ride to medical appointments.
ReliaWheels serves Cleveland and its surrounding areas, offering transportation to regional hospitals, cancer centers, infusion suites, and radiation oncology clinics. Whether you need a short trip within the city or a longer ride to specialized cancer centers outside Cleveland, ReliaWheels has you covered. They also accommodate trips for related medical appointments, ensuring you can focus on your health without worrying about transportation.
These services are designed to complement broader transportation options, providing consistent support throughout your treatment journey.
ReliaWheels is open to anyone in need of non-emergency medical transportation, particularly elderly, disabled, or mobility-impaired individuals. This makes it an ideal choice for cancer patients who may feel too fatigued or physically limited to drive or use standard transportation options.
To schedule a ride, you’ll need to provide your name, pickup address, destination, appointment time, and details about any mobility equipment you use. Most rides should be booked 24 to 48 hours in advance to ensure the right vehicle and driver are assigned. If you’re undergoing recurring treatments, such as daily radiation or weekly chemotherapy, you can arrange a series of rides for your entire treatment schedule.
If you plan to use insurance to cover the cost, check with your health plan to confirm whether ReliaWheels is an approved provider. Patients with Medicaid NEMT benefits or certain Medicare Advantage plans should verify eligibility details before booking.
ReliaWheels tailors its services to meet your mobility needs. Their fleet includes wheelchair-accessible vans equipped with ramps or lifts, securement systems to keep wheelchairs stable, and space for a caregiver or family member to accompany you.
For those unable to sit upright - such as patients recovering from surgery or dealing with severe treatment-related fatigue - stretcher transport is available. This allows you to travel reclined on a secure stretcher. Be sure to specify your requirements when booking so the appropriate vehicle and equipment can be arranged.
Drivers provide door-to-door assistance, helping you from your home to the medical facility. While they don’t offer medical care, all drivers are properly licensed and typically CPR-certified. If you use mobility aids like a walker, cane, or portable oxygen, notify the dispatcher during booking to ensure everything is ready for your ride.
The cost of a ride depends on the distance, level of assistance required, and vehicle type. It’s a good idea to request a detailed estimate when booking. If you have Medicaid or Medicare Advantage, confirm whether your plan includes ReliaWheels as a covered provider. For patients without insurance benefits, hospital social workers or patient navigators can help you explore financial assistance options.
ReliaWheels can be a vital part of your treatment plan, helping reduce the stress of arranging transportation so you can focus on your health.
Public paratransit provides a door-to-door, shared-ride service for individuals who cannot safely use regular public transit due to a disability or health condition. Operated by local transit authorities, this service is especially helpful for those undergoing cancer treatment, as it picks you up at home and takes you directly to your treatment center. This eliminates the stress of navigating fixed-route transit schedules, which can be challenging for individuals dealing with fatigue or mobility issues during treatment. It’s a valuable supplement to other transportation options available for cancer care.
These services are available in many U.S. cities. Examples include Trinity Metro ACCESS in Fort Worth, Handitran in Arlington, Grand Connection Transit Service in Grand Prairie, and DART Paratransit in Dallas. These programs are run by or in partnership with local transit agencies to ensure accessible door-to-door rides.
Paratransit services are designed to meet the unique needs of individuals, including cancer patients. Typically, these services operate within specific city or county limits and stay close to existing bus or rail lines, mirroring the coverage areas of local transit networks. For instance, ACCESS Paratransit in Fort Worth serves destinations within the Trinity Metro service area, providing pick-up and drop-off right from your doorstep.
It’s important to confirm that your treatment facility is within the service area. If your doctor’s office or treatment center is outside the designated zone, you may need to explore other transportation solutions. Most transit agencies provide detailed service maps on their websites, showing the neighborhoods and medical facilities they cover.
Operating hours generally align with local fixed-route transit schedules, typically during daytime and early evening on weekdays. Some agencies may offer limited weekend or evening services. For exact details, check your local transit agency’s schedule.
To qualify for paratransit, you must demonstrate that a disability or health condition prevents you from safely using standard transit. For example, the Grand Connection Transit Service in Grand Prairie allows eligibility for individuals aged 60 and older or those with physical or mental disabilities, including cancer.
The application process usually involves completing a form - either online or in writing - detailing your mobility challenges and how they impact your ability to use conventional transit. Many agencies require medical documentation, often verified by your healthcare provider, and may also conduct an in-person interview or mobility assessment. Your oncology social worker or patient navigator can assist with gathering the necessary paperwork. Once approved, you’ll receive instructions on how to book rides and follow rider policies.
Paratransit vehicles are equipped with features to accommodate passengers with mobility challenges. These include wheelchair lifts or ramps, securement systems for mobility devices, and priority seating. Drivers are trained to assist passengers with boarding, exiting, and securing mobility aids.
Passengers can also bring service animals or personal care attendants at no additional cost. In some cases, attendants may even ride for free or at a reduced fare if their role is documented during the eligibility process. This level of support is especially helpful when managing bags, medications, or other needs during and after treatment. These accessibility features ensure a safe and comfortable ride, making it easier to focus on your health.
While paratransit fares are higher than regular bus fares, they remain subsidized and are generally capped at no more than twice the fixed-route fare, as mandated by federal ADA guidelines. Many agencies also provide discounted fares for seniors or low-income riders. For example, Metrocrest Services offers a sliding fee scale for riders aged 65 and older or those with disabilities, while STAR Transit provides reduced fares for individuals facing similar challenges.
Additional financial help may be available through cancer-focused nonprofits or hospital programs that offer transportation grants, gas cards, or fare subsidies. Your oncology social worker can help identify and apply for these resources. If you have Medicaid or certain Medicare Advantage plans, check if your insurance includes transportation benefits that can complement paratransit services.
When scheduling a ride, plan to book at least one day in advance. Be prepared to provide details such as your pick-up address, appointment time, and any mobility needs. Many agencies operate with a pickup window - often 30 minutes before or after the scheduled time - rather than an exact pickup time. Keep in mind that penalties may apply for no-shows or late cancellations. Allow extra time for check-in and potential delays, especially if you’re heading to time-sensitive treatments like chemotherapy or radiation.
Joe's House is a nonprofit directory dedicated to helping cancer patients and their families find affordable lodging near major cancer centers and hospitals across the United States. For those needing to travel long distances for treatments like radiation, stem cell transplants, or follow-up surgeries, nearby hotel costs can be overwhelming. Joe's House bridges this gap by connecting patients with accommodations offering discounted medical rates and flexible booking policies.
The directory features over 1,500 lodging options near hundreds of cancer centers and hospitals nationwide. Each listing provides details such as distance to the treatment center, price range, amenities, and requirements for discounted rates. You can search by hospital, cancer center, or city, then contact the property directly to book, mentioning you're a medical or Joe's House referral guest.
Joe's House offers listings nationwide, focusing on U.S. states and metropolitan areas with large cancer centers. These locations often attract patients seeking specialized care. You can search by state, city, or facility to quickly locate nearby lodging.
Most properties are within a few miles of the medical facility, ensuring convenience for early appointments and reducing strain for patients dealing with post-treatment fatigue. Be sure to confirm any requirements for accessing discounted rates when booking.
Joe's House serves cancer patients, transplant patients, and their caregivers or family members traveling for medical care. The directory is free to use and open to all patients, regardless of income.
However, to access discounted rates, most lodging providers require proof of treatment, such as an appointment confirmation, a physician's letter, or a hospital ID. Requirements may vary, so it's important to ask when booking. Nonprofit hospitality houses may also have specific rules, like limits on room occupancy or age restrictions for children.
Your oncology social worker or patient navigator can assist in gathering the necessary documentation. They may also have connections with certain properties, making the booking process smoother. These professionals often include Joe's House in treatment planning, especially for patients facing multi-day regimens like chemotherapy or radiation.
Many properties listed on Joe's House offer ADA-compliant rooms designed for patients with mobility challenges. Features may include wheelchair-accessible entrances, elevators, roll-in showers, grab bars, and ground-floor rooms. Some locations also provide on-site or nearby parking for wheelchair users and easy access to hospital shuttles or public transportation.
Since accessibility options vary by property, it’s important to call ahead to confirm your specific needs. Ask about practical details like refrigerator access for medications, kitchen facilities, on-site laundry, quiet hours, and the actual distance to your cancer center considering local traffic. Some nonprofit hospitality houses cater specifically to patients with mobility challenges, offering step-free entrances and on-site support staff.
Using Joe's House is completely free. Lodging costs, however, depend on the property and location. Many listings offer medical rates that are 10–50% lower than standard hotel prices. Extended-stay or weekly discounts are often available for patients undergoing prolonged treatments like radiation.
For those seeking lower-cost options, nonprofit guest homes and hospitality houses are a great choice. These accommodations may charge small nightly fees or request donations, often ranging from $15–$50 per night, making them far more affordable than typical hotel rates near major cancer centers.
If you're experiencing financial hardship, ask about sliding-scale fees or fee waivers. Additionally, you can combine Joe's House resources with travel grants or gas card programs offered by other cancer nonprofits to cover trip expenses. Your hospital’s social worker or financial counselor can help identify grants, foundation funds, or hospital-based lodging programs that align with the options you find through Joe's House.
When booking, mention that you're a cancer patient or caregiver referred through Joe's House or the hospital. Ask about special rates and whether fees like parking can be waived. Also, confirm cancellation policies, as treatment dates and health conditions can change unexpectedly - most medical-rate properties are understanding of these circumstances.
The Susan Lang Pay-It-Forward Patient Travel Assistance Programs are designed to ease the financial burden for cancer patients who need to travel long distances for specialized treatments. These programs specifically focus on expenses related to out-of-town travel, such as airfare, gas, lodging near treatment centers, and necessary ground transportation. Unlike local ride services, they aim to help patients access major cancer centers, clinical trials, or specialized oncology facilities that may be located hundreds of miles from home.
For patients facing a cancer diagnosis requiring treatment at distant facilities - whether for a stem cell transplant, participation in a clinical trial, or surgery by a specialized oncologist - the cost of travel can become a significant obstacle. These programs step in to reduce or cover those expenses, ensuring patients can access the care they need. Below, we’ll break down the service coverage, eligibility criteria, accessibility options, and financial assistance these programs provide.
The Susan Lang Pay-It-Forward programs operate nationwide, supporting patients who need to travel long distances to reach their treatment centers. Unlike services that focus on short, local trips, these programs are tailored for patients traveling from rural or remote areas to metropolitan cancer centers.
The programs work with recognized cancer centers and facilities across the country. To determine if your treatment location qualifies, your oncology social worker can provide guidance. It's important to apply 2–4 weeks before your scheduled travel, as processing times typically range from a few business days to two weeks once your application and all required documents are submitted.
To qualify for assistance, patients must meet specific criteria. First, a confirmed cancer diagnosis is required, along with active or scheduled treatment, such as chemotherapy, radiation, surgery, transplants, or participation in clinical trials. These programs prioritize individuals facing financial challenges, so applicants must demonstrate financial need through household income or hardship documentation.
Applicants will need to provide proof of diagnosis, appointment details, and income verification, along with basic identification and contact information. Your oncology social worker, nurse navigator, or financial counselor can assist with gathering the necessary documents and completing the application.
Priority is given to patients who:
Other factors, such as household income, frequency of appointments, and the absence of other support options, also influence eligibility.
The Susan Lang programs also accommodate patients with specific accessibility needs. If you use a wheelchair, require oxygen, or need a caregiver to accompany you, the program generally covers travel expenses for an essential companion. Additionally, they can arrange accessible hotel accommodations if lodging is part of the assistance.
The programs collaborate with airlines and ground transportation providers equipped to handle mobility devices, wheelchairs, and medical equipment. However, for patients requiring specialized medical transport - such as stretcher services or continuous monitoring - separate non-emergency medical transportation (NEMT) arrangements may be necessary.
To ensure your needs are met, clearly communicate any accessibility requirements during the application process. Your oncology team can help coordinate these arrangements, ensuring your travel is as smooth as possible.
These programs provide financial assistance through directly booked travel, meaning they pay for airline tickets or lodging upfront, sparing patients the need to cover costs out of pocket and wait for reimbursement. For those driving to treatment, gas cards or limited mileage reimbursements may be available. Hotel vouchers are sometimes offered for overnight stays near treatment facilities.
There are often caps on assistance - such as a maximum dollar amount per trip or per year per patient - to help the program support as many individuals as possible. These limits vary based on available funding and the distance of travel.
Your oncology social worker or nurse navigator can integrate Susan Lang assistance into a broader transportation plan. This might include combining the program with other resources, such as:
For example, a rural patient traveling hundreds of miles for a stem cell transplant might have airfare and lodging covered for multiple visits. In another case, a caregiver’s airfare might be funded to ensure a patient isn’t traveling alone for a high-risk procedure. Or a clinical trial participant could receive partial funding for repeated flights and occasional hotel stays, making trial participation possible when it otherwise wouldn’t be.
Corporate Angel Network (CAN) offers a lifeline for cancer patients needing to travel long distances for specialized care: free flights on corporate business jets. Since its founding in 1981, this nonprofit has arranged over 60,000 flights, matching empty seats on corporate aircraft with patients who need them. More than 500 companies contribute by donating these unused seats, providing crucial transportation to major cancer centers across the United States.
Unlike commercial airlines or volunteer pilot programs, CAN exclusively uses corporate jets. These flights often connect smaller regional airports directly to treatment destinations, making travel more convenient. However, it’s important to note that these flights are for medically stable passengers only. They do not provide onboard medical care and are not equipped to function as air ambulances.
CAN coordinates flights nationwide, depending on the routes flown by its corporate partners. Patients typically travel to major cancer centers, such as MD Anderson Cancer Center in Houston or Memorial Sloan Kettering in New York, from smaller regional airports. This setup can save time and reduce the physical toll of travel.
Because flights depend on corporate schedules, flexibility is key. Patients should apply several weeks in advance to allow time to match their treatment schedule with an available flight. The service is especially helpful for trips over 100 to 200 miles, where driving or commercial flights might be too costly or exhausting.
To qualify for a CAN flight, you must meet specific criteria. First, you need a confirmed cancer diagnosis and must be traveling for approved cancer-related care, such as treatment, clinical trials, follow-up appointments, or second opinions. Bone marrow donors and recipients related to cancer care are also eligible.
Passengers must be ambulatory or able to transfer to a standard aircraft seat with minimal assistance, as corporate jets often have narrow aisles and steps to board. When applying, you’ll need to provide details about your appointment (date, time, and location), departure and destination airports, and basic information about your mobility and medical condition. An oncology social worker or nurse navigator can help document your need for travel and connect you with CAN.
One caregiver or companion may travel with you if space is available, though seating limits and company policies may apply. Companions must adhere to the same luggage restrictions and travel itinerary as the patient.
Corporate jets used by CAN have certain limitations for passengers with mobility challenges. These jets cannot accommodate non-folding wheelchairs, stretchers, or large medical devices. Passengers need to be able to climb a few steps and sit upright in a standard seat with a seatbelt during the flight.
If you use a wheelchair, you’ll need to transfer to a seat on the plane, while folding wheelchairs can usually be stowed. Small medical devices, such as portable oxygen, must meet aviation safety standards and fit within the jet’s limited storage space. Patients requiring continuous medical monitoring or stretcher transport should consider other specialized medical air transport services.
For those who meet these requirements, CAN flights can significantly reduce travel time and energy compared to commercial flights with multiple layovers. This is especially valuable for patients undergoing treatments like chemotherapy, which can leave you feeling drained. However, you’ll need to arrange your own accessible ground transportation at both ends of the trip. Many patients pair CAN flights with local non-emergency medical transportation services to complete their journey.
All flights arranged by CAN are entirely free for eligible patients and their approved companions. The participating corporations donate the seats, and CAN does not charge for the flights.
However, the organization does not cover other travel-related expenses, such as ground transportation, lodging, meals, or incidental costs. Patients often combine CAN flights with other assistance programs to manage these additional expenses. For example, you could use resources like Joe’s House to find affordable lodging near your treatment center or work with a hospital social worker to arrange ground transportation support.
Because CAN operates on donated corporate flight schedules, it’s wise to have a backup travel plan in place. Options like discounted commercial airfare or services from other aviation charities, such as Mercy Medical Angels or Air Charity Network, can provide alternatives if needed.
For patients needing to travel long distances - especially from smaller cities to specialized cancer centers in other states - CAN’s free corporate jet flights can ease the financial burden and reduce the stress of treatment-related travel.
Here's a detailed breakdown of nine transportation options for cancer treatment, designed to help you find the most suitable solution. The table below highlights essential features for each service, making it easier to compare and decide.
| Service Name | Type of Service | Coverage Area | Eligibility Requirements | Accessibility Features | Cost to Patient | How to Apply |
|---|---|---|---|---|---|---|
| American Cancer Society Road to Recovery | Volunteer driving | Local/regional (varies by community) | Cancer patient without a ride; covers treatment or complementary therapy appointments only (not follow-ups) | Door-to-door service; vehicle accessibility depends on the local volunteer fleet | Free | Call 800-227-2345 or visit cancer.org/road-to-recovery |
| Air Charity Network | Air travel | National (all 50 states) | Medical need with provider referral | Airplanes adapted for medical needs; specific features vary by flight | Free | Call 877-621-7177 |
| Mercy Medical Angels | Ground and air patient travel | National | Financially disadvantaged patients needing non-emergency long-distance transport; special assistance for U.S. military veterans | Gas cards, bus, and train tickets; may coordinate accessible options | Free or low-cost | Contact through a medical provider or visit their website |
| Medicaid NEMT | Insurance-based ground transport | State-specific (all states) | Must be enrolled in Medicaid; rules vary by state and managed care plan | Door-to-door service, wheelchair-accessible vehicles, stretcher transport available | Free to Medicaid beneficiaries | Call your state Medicaid office or managed care plan |
| ReliaWheels | NEMT for Cleveland Ohio | Private NEMT provider | Cleveland, Ohio, and Northeast Ohio | Patients needing non-emergency medical transportation | Door-to-door service, wheelchair-accessible vehicles, stretcher transport | Paid service (may be covered by insurance or third-party payers) | Visit reliawheels.com |
| Public Paratransit Services | Disability transit | Local (city or county-specific) | Typically requires disability or age 60+; inability to use fixed-route public transit | Door-to-door or curb-to-curb service with wheelchair-accessible vehicles | Low-cost or free for eligible riders | Contact your local transit authority (e.g., ACCESS, Handitran, Grand Connection) |
| Joe's House | Lodging assistance | National | Families of patients receiving treatment at nearby facilities | Lodging facilities vary; many accessible options available | Free or low-cost | Search online database at joeshouse.org |
| Susan Lang Pay-It-Forward Programs | Financial travel assistance | Regional or national (varies by program) | Often requires cancer diagnosis, financial need, and treatment at participating center | Depends on the mode of transport used | Free or subsidized assistance | Contact through a participating cancer center or foundation |
| Corporate Angel Network | Corporate jet travel | National | Ambulatory patients traveling to recognized cancer centers within a 3-week window | Patients must be able to climb steps and sit upright; cannot accommodate non-folding wheelchairs or stretchers | Free | Apply several weeks in advance through their website |
Key Considerations:
For residents of Cleveland, ReliaWheels offers dependable paid services, including stretcher transport, which can be invaluable when volunteer services fall short. Many patients find that combining services - such as using Corporate Angel Network for long-distance travel and Medicaid NEMT or ReliaWheels for local rides - provides a comprehensive transportation solution.
To get started, check what your insurance covers, explore free volunteer and charity programs, and consider paid options if needed based on your location and specific requirements.
Getting to lifesaving cancer treatments should never be a roadblock. The options highlighted in this article - ranging from volunteer driver programs and air charity services to Medicaid non-emergency medical transportation and public paratransit - show that there’s a solution for nearly every transportation challenge.
Take a moment to review your current transportation benefits. If you’re a Medicaid recipient, reach out to your plan to confirm coverage for non-emergency medical transportation. Many Medicare Advantage plans now include limited transportation services, so it’s worth calling your plan’s customer service to understand what’s available. For those in the Cleveland area, ReliaWheels offers reliable, wheelchair-accessible, door-to-door service and stretcher transport - ideal when volunteer services aren't available or when you need a guaranteed ride. Once you’ve clarified your benefits, connect with your care team right away to coordinate your transportation needs.
Don’t hesitate to ask for help. Your care team can guide you to local resources that match your specific situation. Many patients find success by combining services, like using air charity programs for long-distance travel and local paratransit for routine appointments. A well-coordinated plan can eliminate transportation hurdles, allowing you to focus entirely on your treatment.
Transportation programs exist because these challenges are common - and solvable. Whether you need a ride across town or across the country, whether you’re looking for free volunteer help or professional medical transport, there are resources ready to assist you. Take action now. Contact your healthcare provider, explore the organizations mentioned here, and create a transportation plan that lets you concentrate on what truly matters - your recovery.
If volunteer driver programs aren't an option where you live, you might want to look into non-emergency medical transportation (NEMT) services. Take ReliaWheels, for example - they provide dependable door-to-door rides for medical appointments, therapy, dialysis, and more in Cleveland, Ohio.
Their services cater to a range of needs, offering wheelchair-accessible vehicles and stretcher transport for individuals who require extra care. It's a practical and hassle-free way to make sure you reach your appointments safely and on schedule.
Eligibility for free air travel assistance varies depending on the guidelines of specific programs or charities. These organizations typically assess factors like your income, medical needs, or participation in certain assistance programs.
To determine if you qualify, consider speaking with your healthcare provider, local social service agencies, or cancer support organizations. Additionally, some airlines and non-profits offer travel assistance specifically for cancer patients, so contacting them directly can help you gather more information.
If keeping up with your cancer treatment appointments feels overwhelming, using a dependable non-emergency medical transportation service like ReliaWheels can make a big difference. They specialize in offering door-to-door rides, ensuring you get to your medical appointments on time and without added stress.
Their services cater to a variety of needs, including vehicles equipped for wheelchairs and stretchers for those requiring extra care. By scheduling your rides ahead of time, you can count on timely and reliable transportation for every treatment session.