--- title: Cleveland NEMT Services | ReliaWheels Medical Transportation description: Non-emergency medical transportation in Cleveland and Cuyahoga County. Wheelchair, ambulatory and stretcher transport for appointments, dialysis and hospital discharge. --- [Skip to content](https://reliawheels.com/cleveland-nemt-cleveland-oh#main-content) [![Purple and Green Paper Music Event Banner (7)](https://reliawheels.com/hs-fs/hubfs/Purple%20and%20Green%20Paper%20Music%20Event%20Banner%20(7).png?width=2931&height=601&name=Purple%20and%20Green%20Paper%20Music%20Event%20Banner%20(7).png "Purple and Green Paper Music Event Banner (7)")](https://reliawheels.com/?hsLang=en) - [Services](https://reliawheels.com/services) - [wheelchair](https://reliawheels.com/wheelchair-accessible-medical-transportation-in-cleveland) - [Ambulatory](https://reliawheels.com/ambulatory-nemt-services-cleveland-oh-reliawheels-transportation) - [Long Distance](https://reliawheels.com/long-distance-medical-transport-ohio) - [Dialysis](https://reliawheels.com/dialysis-nemt-cleveland-akron) - Areas - [Cleveland](https://reliawheels.com/cleveland-nemt-cleveland-oh) - [Akron](https://reliawheels.com/akron-nemt-cleveland-oh) - [Cuyahoga](https://reliawheels.com/cuyahoga-county-nemt-services) - [Careers](https://reliawheels.com/careers) - [FAQs](https://reliawheels.com/reliawheels-nemt-medical-transport-faqs) - [Reviews](https://reliawheels.com/akron-nemt-cleveland-oh) - [Insights](https://reliawheels.com/reliawheels-insights) - [Schedule a Ride](https://reliawheels.com/schedule-a-ride?hsLang=en) # NEMT in Cleveland [Schedule a Ride in Cleveland](https://reliawheels.com/schedule-a-ride?hsLang=en) ![AdobeStock_1335500866](https://reliawheels.com/hs-fs/hubfs/AdobeStock_1335500866.jpeg?width=2000&name=AdobeStock_1335500866.jpeg) **LEARN ABOUT** ****## Hospital Discharge NEMT Services Cleveland, OH ### **NEMT in Cleveland** Getting to medical appointments shouldn't be stressful. **ReliaWheels specializes in non-emergency medical transportation (NEMT) across Cleveland, serving patients who need reliable rides to healthcare facilities.** We handle **over 500 medical trips monthly** in the Cleveland area, from routine check-ups to ongoing dialysis treatments. Our drivers are trained in patient care, our vehicles meet all safety standards, and we accept most insurance plans including Medicaid. **What we provide:** - Door-to-door assistance with trained care attendants - Wheelchair-accessible vehicles and stretcher transport - On-time guarantee for critical appointments - Insurance verification and billing support - Same-day and scheduled rides available Whether you need transportation for dialysis three times a week or a one-time ride to a specialist, we're here to help. [Schedule a Ride](https://reliawheels.com/schedule-a-ride?hsLang=en)**** ****## Our Transportation Services in Cleveland ## [**Dialysis Transportation**](https://reliawheels.com/dialysis-nemt-cleveland-akron?hsLang=en) Three times a week, every week—dialysis patients need absolute reliability. We provide dedicated transportation to Cleveland dialysis centers with drivers who understand treatment schedules. **What makes our dialysis service different:** We monitor your treatment schedule, arrive 15 minutes early, and coordinate with your clinic for any timing changes. Our drivers know which entrance to use and where to wait during your session. ## [**Wheelchair-Accessible Transport**](https://reliawheels.com/wheelchair-accessible-medical-transportation-in-cleveland?hsLang=en) All our wheelchair vehicles feature hydraulic lifts, secure tie-down systems, and climate control. We accommodate both manual and power wheelchairs up to 600 pounds. Your safety matters. Every wheelchair is secured using a four-point tie-down system that meets federal DOT standards. Our drivers complete monthly safety certifications. ## [**Stretcher and Gurney Service**](https://reliawheels.com/stretcher-nemt-cleveland-oh?hsLang=en) For patients who cannot sit upright, we operate ambulette vehicles with secure stretcher mounts. These rides include a care attendant who monitors your comfort throughout the trip. ## [**Medical Appointment Rides**](https://reliawheels.com/reliawheels-insights/medical-appointment-travel-planner?hsLang=en) From specialists at Cleveland Clinic to routine visits with your primary care doctor, we handle all non-emergency medical transportation. We serve major healthcare facilities including: - Cleveland Clinic (all locations) - University Hospitals - MetroHealth Medical Center - St. Vincent Charity Medical Center - VA Medical Center - Outpatient surgery centers - Physical therapy clinics - Mental health appointments ## [**Hospital Discharge Transportation**](https://reliawheels.com/hospital-discharge-transportation-cleveland-oh?hsLang=en) Leaving the hospital requires careful coordination. We work directly with discharge planners to ensure you have a ride home when you're ready. Our drivers assist you from your hospital room to your front door. ## Coverage Areas in Greater Cleveland ### **Cleveland Neighborhoods We Serve** We provide NEMT services throughout Cleveland proper, including Downtown, Ohio City, Tremont, Slavic Village, Hough, Glenville, and Collinwood. Response times average under 30 minutes for scheduled pickups. ### **Cuyahoga County Service** Our coverage extends across Cuyahoga County to Lakewood, Cleveland Heights, Shaker Heights, Parma, Strongsville, Euclid, and Maple Heights. We know the fastest routes to every major medical facility. ### **Service Areas** Primary service areas: Cuyahoga County, Lorain County and Medina County. Cities served include: Cleveland, Parma, Parma Heights, Brooklyn, Brooklyn Heights, Linndale and Maple Heights.  [Cuyahoga County](https://reliawheels.com/cuyahoga-county-nemt-services?hsLang=en), [Long Distance](https://reliawheels.com/long-distance-medical-transport-ohio?hsLang=en). ## How to Book Your Ride ### **Schedule in Advance** Call us at XXX-XXX-XXXX or book online up to 30 days ahead. We recommend scheduling recurring appointments (like dialysis) for the entire month to guarantee availability. **You'll need to provide:** - Pickup address and destination - Appointment time - Special assistance requirements (wheelchair, oxygen, etc.) - Insurance information ### **Same-Day Service** Have an unexpected appointment? We accept same-day requests based on vehicle availability. Call before 10 AM for the best chance of same-day pickup. ### **Recurring Appointments** Set up automatic scheduling for regular treatments. Once established, we'll pick you up at the same time each week without requiring repeat bookings. ## Insurance and Payment Options ### **Medicaid Coverage** ReliaWheels is an approved Medicaid transportation provider in Ohio. We handle all prior authorization paperwork and bill Medicaid directly. You pay nothing out of pocket for approved rides. **Ohio Medicaid covers:** - Transportation to Medicaid-covered medical services - Pharmacy trips for urgent medications - Mental health and substance abuse treatment appointments - Certain VA appointments ### **Medicare and Private Insurance** While Medicare doesn't typically cover routine transportation, Medicare Advantage plans often include NEMT benefits. We work with most major insurance providers—call us to verify your coverage. ### **Private Pay Rates** No insurance? Our private pay rates start at $45 for trips within Cleveland city limits. Wheelchair transport and longer distances cost more. We provide upfront pricing with no hidden fees. [Learn about insurance coverage](https://reliawheels.com/reliawheels-insights/insurance-covers-medical-transportation?hsLang=en)   ## Why Choose ReliaWheels ### **Trained Medical Transport Drivers** Every driver completes 40 hours of training in patient care, defensive driving, and wheelchair securement. They're CPR certified and background checked. Many have healthcare experience as EMTs or nursing assistants. ### **On-Time Performance Record** **We maintain a 96% on-time rate** for scheduled pickups. Your appointment matters—we track traffic, plan backup routes, and communicate any delays immediately. ### **Vehicle Safety Standards** Our fleet undergoes monthly inspections and meets all NEMT safety requirements. Each vehicle includes: - GPS tracking for real-time location updates - Two-way communication with dispatch - Climate control for patient comfort - Regular sanitization between rides ### **Compassionate Care Approach** Medical transportation is more than just driving. Our team treats every passenger with dignity, assists with mobility challenges, and ensures you feel safe throughout your journey. [See transparent pricing](https://reliawheels.com/reliawheels-insights/medical-transport-cost?hsLang=en)   ## Frequently Asked Questions ##### [Can family members ride along?](https://reliawheels.com/cleveland-nemt-cleveland-oh#collapse1-widget_1770406261270) Yes. One companion rides free with advance notice. Additional passengers may incur extra charges. ##### [What if my appointment runs late?](https://reliawheels.com/cleveland-nemt-cleveland-oh#collapse2-widget_1770406261270) Tell our driver when you check in. We monitor appointments and adjust pickup times accordingly. For dialysis patients, we track typical treatment durations. ##### [What happens if I need to cancel?](https://reliawheels.com/cleveland-nemt-cleveland-oh#collapse3-widget_1770406261270) Call us at least 2 hours before pickup to cancel without penalty. Late cancellations may result in fees. ##### [Can you transport patients with oxygen?](https://reliawheels.com/cleveland-nemt-cleveland-oh#collapse4-widget_1770406261270) Yes. Our vehicles accommodate portable oxygen tanks up to size D. Notify us during booking. Service Areas Map ## Quick Reference | **Service Type** | **Response Time** | **Coverage Area** | **Starting Price** | | --- | --- | --- | --- | | Scheduled Rides | 48-hour notice | All of Cuyahoga County | $45 | | Wheelchair Transport | 48-hour notice | All of Cuyahoga County | $65 | | Same-Day Service | Best effort, call early | Cleveland & inner suburbs | $75 | | Stretcher Service | 24-hour notice | Cleveland metro area | $125 | | Dialysis Transport | Recurring schedule | All coverage areas | Covered by Medicaid |  **** ****[![Purple and Green Paper Music Event Banner (7)](https://reliawheels.com/hs-fs/hubfs/Purple%20and%20Green%20Paper%20Music%20Event%20Banner%20(7).png?width=2931&height=601&name=Purple%20and%20Green%20Paper%20Music%20Event%20Banner%20(7).png "Purple and Green Paper Music Event Banner (7)")](https://reliawheels.com/?hsLang=en) ## Cleveland's NEMT #### Services #### Areas - [Schedule a Ride](https://reliawheels.com/schedule-a-ride) - [Careers](https://reliawheels.com/careers) - [Insights Blog](https://reliawheels.com/reliawheels-insights) - [Leave a review](https://search.google.com/local/writereview?placeid=ChIJM9YDGSo0fWcRercyXwwa_nI) - [Wheelchair](https://reliawheels.com/wheelchair-accessible-medical-transportation-in-cleveland) - [Stretcher](https://reliawheels.com/stretcher-nemt-cleveland-oh) - [Ambulatory](https://reliawheels.com/ambulatory-nemt-services-cleveland-oh-reliawheels-transportation) - [Dialysis](https://reliawheels.com/dialysis-nemt-cleveland-akron) - [Hospital Discharge](https://reliawheels.com/hospital-discharge-transportation-cleveland-oh) - [Cleveland](https://reliawheels.com/cleveland-nemt-cleveland-oh) - Medina County. - [Cuyahoga County](https://reliawheels.com/cuyahoga-county-nemt-services) - Lorain County, - [Long Distance](https://reliawheels.com/long-distance-medical-transport-ohio) #### Contact Phone: +1 (440) 468-**6976** Email: [nsimic@reliawheels.com](mailto:nsimic@reliawheels.com) NPI #: 1801678289 16101 Snow Rd, Ste 200, Brook Park, OH 44142 --- - Terms and Services - Privacy Policy**** ```json { "@context" : "https://schema.org", "@id" : "https://reliawheels.com/#localbusiness", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Brook Park", "addressRegion" : "OH", "postalCode" : "44142", "streetAddress" : "16101 Snow Rd, Ste 200" }, "areaServed" : [ { "@type" : "AdministrativeArea", "name" : "Cuyahoga County, Ohio" }, { "@type" : "AdministrativeArea", "name" : "Lorain County, Ohio" }, { "@type" : "AdministrativeArea", "name" : "Medina County, Ohio" }, { "@type" : "City", "name" : "Cleveland, Ohio" }, { "@type" : "City", "name" : "Parma, Ohio" }, { "@type" : "City", "name" : "Parma Heights, Ohio" }, { "@type" : "City", "name" : "Brooklyn, Ohio" }, { "@type" : "City", "name" : "Brooklyn Heights, Ohio" }, { "@type" : "City", "name" : "Linndale, Ohio" }, { "@type" : "City", "name" : "Maple Heights, Ohio" } ], "description" : "Non-emergency medical transportation (NEMT) serving Cuyahoga, Lorain and Medina counties. 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