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NEMT Services in Cuyahoga County

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Reliable Medical Transportation Across Cuyahoga County

ReliaWheels is a premier provider of non-emergency medical transportation (NEMT) throughout the Greater Cleveland area. We specialize in serving patients who require assistance getting to critical healthcare appointments, specialized treatments, and clinical facilities across Cuyahoga County.

  • ✓ Authorized Ohio Medicaid Transportation Provider
  • ✓ 98% On-Time Performance Record
  • ✓ Fleet of hydraulic lift-equipped ambulettes
  • ✓ Specialized in high-frequency dialysis and oncology trips

Quick Facts: Cuyahoga County Service

What We Offer

  • Local Expertise: Our drivers are deeply familiar with the layouts and specialized entrances of the Cleveland Clinic, UH, and MetroHealth campuses.
  • Door-Through-Door Care: We provide the "extra hand" needed to navigate from your residence into the clinic, ensuring a safe hand-off to medical staff.
  • Medicaid & Insurance Support: We coordinate with the Cuyahoga County Department of Job and Family Services (CDJFS) and Medicaid Managed Care Organizations (MCOs) for billing.

Same-Day Availability: While 48-hour notice is preferred, we offer "best effort" same-day service within Cleveland and inner suburbs.

Our Regional Ohio Coverage Areas

We provide comprehensive NEMT coverage across every neighborhood and municipality in Cuyahoga County.

ReliaWheels Primary Service Cities & Suburbs

Region

Communities Served

Cleveland Proper

Downtown, Ohio City, Tremont, University Circle, Glenville, Collinwood, Old Brooklyn

West Side

Lakewood, Rocky River, Westlake, Bay Village, Fairview Park, North Olmsted

East Side

Cleveland Heights, Shaker Heights, Beachwood, Euclid, Lyndhurst, Mayfield, Solon

South / Central

Parma, Strongsville, Brook Park, Middleburg Heights, Garfield Heights, Maple Heights



Major Local Healthcare Destinations

ReliaWheels provides specialized transport to all major medical hubs in Northeast Ohio:

The Cleveland Clinic Health System

  • Main Campus (Euclid Avenue)
  • Hillcrest Hospital (Mayfield Heights)
  • Fairview Hospital (Cleveland)
  • Marymount Hospital (Garfield Heights)
  • Lutheran Hospital (Ohio City)

University Hospitals (UH)

  • UH Cleveland Medical Center (University Circle)
  • UH Ahuja Medical Center (Beachwood)
  • UH Rainbow Babies & Children’s Hospital
  • UH Parma Medical Center
  • UH Seidman Cancer Center

The MetroHealth System

  • Main Campus Medical Center (MetroHealth Dr.)
  • Old Brooklyn Health Center (Rehabilitation)
  • Cleveland Heights Medical Center
  • Parma Medical Center

Additional Facilities

  • St. Vincent Charity Community Health Center
  • Louis Stokes Cleveland VA Medical Center

Southwest General Health Center (Middleburg Heights)

 

Why Trust ReliaWheels in Cuyahoga County?

  • Local Drivers: Our drivers are Cleveland residents who understand local traffic patterns and "buffer time" needed for I-480 and I-77 construction.
  • Certified Training: Every driver completes 40+ hours of training, including PASS (Passenger Assistance, Safety, and Sensitivity) and CPR/First Aid.
  • Specialized Fleet: Our vehicles meet strict Ohio Department of Health (ODH) and EMFTS Board standards for ambulettes.

Dialysis Specialists: We understand the physical toll of treatment and provide compassionate, punctual "bed-to-chair" support.


 

How to Book Your Cuyahoga County Ride

Request a Quote: Call (440) 468-7060 or book online.
Verification: Provide your Medicaid or insurance information; we'll handle the prior authorization (PA) and direct billing.
Coordination: We confirm your appointment time and any specific mobility needs (e.g., bariatric lift up to 600 lbs).