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Wheelchair NEMT
Wheelchair-Accessible Medical Transportation in Cleveland
Getting to medical appointments shouldn't be a challenge. ReliaWheels provides safe, comfortable wheelchair NEMT services throughout Cleveland and surrounding areas.
✓ Lift-equipped vehicles ready 24/7
✓ Trained, certified medical transport drivers
✓ Door-to-door assistance included
✓ Insurance and Medicaid accepted
Quick Facts Section
What We Offer
Same-Day Service Available Need transport today? We accommodate urgent medical appointments with minimal notice.
All Wheelchair Types Standard wheelchairs, power chairs, and bariatric wheelchairs up to 600 lbs capacity.
Complete Assistance Drivers help with boarding, securing equipment, and getting you inside the facility.
Flexible Scheduling One-time trips or recurring appointments for dialysis, chemotherapy, and physical therapy.
Our Wheelchair NEMT Service
ReliaWheels operates a fleet of fully-accessible vehicles designed specifically for wheelchair users. Every vehicle has hydraulic lifts, secure tie-down systems, and climate control for your comfort.
Our drivers do more than drive. They're trained in patient care, wheelchair safety, and emergency procedures. Many have medical assistant backgrounds or CNA certifications.
We handle the logistics so you can focus on your health. Whether you need transport three times weekly for dialysis or a single trip for surgery consultation, we're here.
What's Included
|
Service Component |
Details |
|
Vehicle Type |
Lift-equipped vans and ambulettes |
|
Capacity |
1-2 wheelchair passengers per trip |
|
Wait Time |
Driver waits at appointments if needed |
|
Assistance Level |
Door-through-door or curb-to-curb |
|
Equipment |
All tie-downs and safety restraints provided |
|
Service Hours |
24/7 including weekends and holidays |
Where We Serve
ReliaWheels covers all of Cleveland and extends throughout Cuyahoga County:
Primary Coverage: Cleveland • Lakewood • Euclid • Parma • Cleveland Heights • Shaker Heights • Brook Park • Strongsville • North Olmsted • Maple Heights
Extended Service: We also serve appointments in Akron, Medina, Lorain, and other surrounding counties. Long-distance medical transport available for specialty care.
The ReliaWheels Difference
Reliability You Can Count On 98% on-time pickup rate. We track traffic patterns and build in buffer time for Cleveland's unpredictable roads.
Comfort-Focused Vehicles Smooth hydraulic lifts eliminate jarring movements. Climate-controlled interiors keep you comfortable year-round.
Background-Checked Drivers Every driver passes comprehensive background checks, drug screenings, and defensive driving courses.
Insurance Expertise We work directly with Medicaid, Medicare Advantage plans, and private insurance to handle billing.
Local Knowledge Cleveland-based company with drivers who know every hospital, clinic, and medical facility in the area.
Common Trips We Handle
Dialysis Transport Three-times-weekly treatments require reliable, punctual service. We coordinate with your dialysis center schedule.
Physical Therapy Regular PT appointments for rehabilitation, post-surgery recovery, or ongoing treatment.
Cancer Treatment Chemotherapy and radiation appointments with compassionate care during difficult times.
Specialist Appointments Cardiology, neurology, orthopedics, and other specialty medical visits.
Hospital Discharge Safe transport home after procedures, surgeries, or hospital stays.
Adult Day Programs Daily transport to senior centers, day programs, and community activities.
Frequently Asked Questions
Yes. We work with Ohio Medicaid and several Medicare Advantage plans. Contact us with your provider information, and we will verify your coverage and handle the billing for you.
While we offer same-day service when available, we recommend booking at least 24–48 hours in advance to guarantee your preferred pickup time, especially for early morning dialysis or surgery appointments.
Yes. Our fleet features heavy-duty hydraulic lifts and extra-wide entries that accommodate standard wheelchairs, power chairs, and bariatric wheelchairs up to 600 lbs.
Your Safety Is Our Priority
✓ Vehicle Inspections: Monthly mechanical checks and daily pre-trip safety inspections
✓ Wheelchair Security: Six-point tie-down systems meet all federal safety standards
✓ Driver Training: 40+ hours of specialized medical transport training
✓ Insurance Coverage: $1 million liability policy on every vehicle
✓ Sanitization: Vehicles cleaned and disinfected after each passenger