NEMT Services in Akron, Ohio

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NEMT Services in Akron, Ohio

Getting to your medical appointments shouldn't be stressful. ReliaWheels provides safe, comfortable transportation for patients across Akron and Summit County.

Introduction

Need a ride to your doctor's appointment in Akron? ReliaWheels specializes in non-emergency medical transportation (NEMT) that gets you to healthcare facilities on time, every time.

We serve patients who need:

  • Wheelchair-accessible vehicles for mobility-impaired individuals
  • Reliable transportation to dialysis centers and chemotherapy treatments
  • Door-to-door assistance for seniors and disabled patients
  • Same-day scheduling for urgent medical appointments

Our drivers are trained in patient care, CPR certified, and background-checked. We handle Medicaid transportation, Medicare Advantage plans, and private pay options.

Coverage area: Akron, Cuyahoga Falls, Barberton, Tallmadge, and surrounding Summit County communities.

Who We Serve

ReliaWheels transports patients across Akron who face challenges getting to medical care.

Seniors and elderly patients who no longer drive or lack family support get consistent rides to routine checkups and specialist appointments.

Dialysis patients need three-times-weekly transportation to treatment centers. Our drivers know your schedule and ensure you arrive on time for every session.

Wheelchair users ride in vehicles equipped with lifts and proper restraint systems. No struggling with transfers or unsafe positioning.

Medicaid recipients qualify for covered transportation through Ohio's NEMT program. We handle the paperwork and coordinate with your managed care organization.

Post-surgery patients recovering from procedures get gentle assistance from vehicle to facility entrance. Our drivers help with mobility aids and personal belongings.



Our Service Areas in Akron

Central Akron

Downtown medical district, Summa Health System, Akron Children's Hospital

West Akron

Cleveland Clinic Akron General, specialty clinics along West Market Street

East Akron

Chapel Hill area, dialysis centers, urgent care facilities

North Akron

Montrose area medical offices, rehabilitation centers

South Akron

Barberton Hospital connections, veteran services

Extended Coverage: Cuyahoga Falls, Tallmadge, Green, Stow, Hudson, and Norton

We also provide long-distance medical transport to Cleveland Clinic main campus, University Hospitals, and specialty centers throughout Northeast Ohio.

 

Types of Medical Transportation We Provide

Ambulatory Transportation

Walk-in service for patients who don't need mobility assistance. Comfortable sedans with helpful drivers who assist with doors and stability support.

Wheelchair Transportation

Fully accessible vans with hydraulic lifts and secure tie-down systems. Your wheelchair stays with you throughout the trip—no transfers required.

Stretcher Transportation

For bedridden patients or those who cannot sit upright. Our vehicles accommodate full-size stretchers with medical-grade restraints.

Bariatric Transportation

Specialized vehicles and equipment for patients requiring extra space and support. Weight capacity up to 600 pounds with dignity and comfort.

Dialysis Transportation

Dedicated service for kidney patients attending regular treatments. Consistent drivers, flexible scheduling, and understanding of treatment timing needs.

Oxygen-Dependent Transportation

Safe transport for patients requiring supplemental oxygen. Our vehicles accommodate tanks and concentrators with proper ventilation and securing.


 

Medical Facilities We Serve

Hospitals

  • Summa Health Akron City Hospital
  • Cleveland Clinic Akron General
  • Akron Children's Hospital
  • Summa St. Thomas Hospital

Dialysis Centers

  • Fresenius Kidney Care locations
  • DaVita Dialysis centers
  • Independent nephrology clinics

Specialty Care

  • Cancer treatment centers
  • Physical therapy facilities
  • Mental health services
  • Pain management clinics

Primary Care

  • Family practice offices
  • Internal medicine groups
  • Urgent care centers
  • Community health clinics

 

How to Schedule Your Ride

For Medicaid Patients

Call your managed care organization's transportation line or contact ReliaWheels directly. We verify your coverage and handle authorization.

Book at least 48 hours ahead for routine appointments. Same-day rides available for urgent medical needs.

For Private Pay Patients

Call our dispatch center or use our online booking system. Provide appointment details, pickup location, and any special needs.

For Recurring Appointments

Set up standing reservations for weekly dialysis, chemotherapy, or physical therapy. Same driver, same pickup time, no repeated booking.

What We Need

  • Patient name and contact number
  • Pickup address and appointment location
  • Appointment time
  • Special requirements (wheelchair, oxygen, mobility assistance)
  • Insurance or payment information


 

Pricing and Payment

Medicaid Transportation

$0 copay for eligible Ohio Medicaid recipients. Service fully covered through managed care organizations including Buckeye Health Plan, CareSource, Molina Healthcare, and UnitedHealthcare Community Plan.

Medicare Advantage

Coverage varies by plan. Many Medicare Advantage plans include NEMT benefits for doctor visits and treatments.

Private Pay Rates

  • Ambulatory service: Starting at $35 one-way
  • Wheelchair accessible: Starting at $45 one-way
  • Long-distance trips: Custom quotes based on mileage

Rates include door-to-door assistance and reasonable wait time at appointments.




 

Frequently Asked Questions

For scheduled appointments, call at least 48 hours ahead. We accommodate same-day requests when possible, especially for urgent medical needs.

For recurring appointments, we assign consistent drivers who learn your routine and preferences.



Yes, one companion rides free. Additional passengers may require larger vehicle and slight fee increase.



Tell us your expected appointment length when booking. We build in wait time or schedule a return pickup window.





Coverage Areas Beyond Akron

Summit County Communities Cuyahoga Falls, Barberton, Tallmadge, Green, Stow, Hudson, Norton, Fairlawn, Mogadore, New Franklin

Portage County Connections Kent, Ravenna, Streetsboro, Aurora (for medical appointments in Akron)

Wayne County Access Orrville, Rittman (connections to Akron specialty care)

Long-Distance Medical Transport Cleveland Clinic main campus (45 minutes), University Hospitals (50 minutes), specialized treatment centers throughout Northeast Ohio.

Get Started Today

Call ReliaWheels: +1 (440) 468-7060

Available Monday-Friday 7am-6pm, Saturday 8am-4pm

Online Booking

Visit our website to schedule rides, manage recurring appointments, and access your ride history.

Emergency Transportation

For true medical emergencies, dial 911. ReliaWheels handles non-emergency medical transportation only.

Service Area Questions

Not sure if we serve your location? Call us. We're expanding throughout Summit County and surrounding areas.

 

About ReliaWheels

ReliaWheels has served Akron residents since [Year], providing thousands of rides to medical appointments annually. We're locally owned, fully insured, and committed to improving healthcare access for patients who face transportation barriers.

Our fleet includes wheelchair-accessible vans, ambulatory vehicles, and stretcher-capable units—all maintained to the highest safety standards.

Certifications and Compliance

  • Ohio Department of Transportation certified
  • ADA compliant vehicles
  • HIPAA compliant operations
  • Full commercial insurance coverage