Stretcher NEMT

We use hydraulic roll-in stretchers that adjust to multiple heights, making transfers smooth and safe. Each stretcher includes:

• Five-point safety restraint system
• Cushioned padding for patient comfort
• Head elevation capability
• Weight capacity up to 600 pounds
• Smooth-rolling wheels for gentle transport

Our stretcher transport vans feature:

• Wheelchair-accessible ramps or hydraulic lifts
• Secured stretcher locking systems to prevent movement during transit
• Climate control for patient comfort year-round
• Medical-grade sanitization between every transport
• Emergency medical equipment including oxygen and first aid supplies

1. Schedule Your Ride

Call us or book online. We need to know:

• Pickup and drop-off locations
• Appointment time
• Patient's medical needs
• Required medical equipment
• Insurance information

2. Pre-Transport Coordination

We contact both facilities to confirm:

• Patient readiness
• Medical clearance for transport
• Any special handling instructions
• Equipment needs during transfer

3. Day of Transport

Two trained attendants arrive at your scheduled time. They assess the patient, check vital signs if needed, and prepare for safe transfer from bed to stretcher.

4. Safe Transfer and Transport

Our team uses proper lifting techniques and transfer equipment. During transport, we monitor patient comfort and adjust positioning as needed. Drive times avoid sudden stops and sharp turns.

5. Facility Handoff

At destination, we transfer the patient to facility staff, provide transport documentation, and ensure all medical equipment accompanies the patient.

We provide stretcher transport throughout Greater Cleveland and surrounding communities:

Cuyahoga County: Cleveland, Lakewood, Parma, Cleveland Heights, Euclid, Strongsville, North Olmsted, Westlake, Shaker Heights

Nearby Counties: Lorain County (Elyria, Lorain), Lake County (Mentor, Willoughby), Summit County (Akron), Geauga County (Chardon)

Long-Distance Transfers: Available for hospital transfers to Columbus, Toledo, or Pittsburgh medical centers.

Insurance Coverage

We work with:

• Medicare and Medicaid
• Private insurance plans
• Workers' compensation
• Veterans Affairs
• Hospital billing departments

Our billing team handles prior authorization requests and submits claims directly to your insurance provider.

Private Pay Options

For patients without coverage or out-of-network services, we offer:

• Transparent flat-rate pricing
• Payment plans for regular transport needs
• Credit card and check payments
• Invoicing for long-term care facilities

Average costs depend on distance and complexity. Local transfers within Cleveland typically range from $200-$400. Long-distance transfers are quoted individually.

Trained Medical Transport Staff

Every stretcher transport includes two certified attendants:

• Emergency Medical Technician (EMT) certification or equivalent
• CPR and First Aid current certifications
• Patient lifting and transfer training
• HIPAA compliance training
• Background checks and drug screening

Vehicle Maintenance

Our fleet undergoes:

• Daily safety inspections
• Regular mechanical maintenance
• Monthly equipment testing
• Annual state inspections
• Continuous GPS tracking

Infection Control

We follow strict sanitation protocols:

• EPA-approved disinfectants between transports
• Fresh linens for each patient
• Hand sanitization procedures
• Proper disposal of medical waste

Before We Arrive

Have ready:

• Patient's medications and medical records
• Insurance cards and identification
• List of allergies and medical conditions
• Contact information for receiving facility

Ensure access:

• Clear pathway from bed to door
• Adequate lighting in hallways
• Pets secured in separate room
• Elevator available if needed

During the Ride

Patients remain lying flat or slightly elevated based on medical needs. We maintain comfortable temperature, minimize bumps and jolts, and communicate with patients throughout the journey.

Travel time typically matches standard drive times plus 10-15 minutes for careful driving and traffic considerations.

Patient Comfort

We provide:

• Clean sheets and blankets
• Pillows for positioning
• Temperature adjustments
• Gentle conversation or quiet environment based on preference

Same-Day and Emergency Transport

We handle urgent situations including:

• Hospital discharges with short notice
• Emergency facility transfers
• Sudden medical needs requiring horizontal transport

Call our 24/7 dispatch line for immediate assistance.

Scheduled Appointments

For routine medical appointments, book 48 hours in advance when possible. This allows time for:

• Insurance verification
• Medical clearance confirmation
• Staff scheduling
• Equipment preparation

Regular Transport Schedule

Patients with recurring needs (dialysis, chemotherapy, physical therapy) can establish a standing appointment schedule. You'll have the same crew familiar with your needs.

Local Cleveland Company

We're based in Cleveland and understand local facilities, traffic patterns, and community healthcare needs. Our drivers know the fastest, smoothest routes to major hospitals and treatment centers.

Patient-Centered Care

Every transport focuses on dignity, comfort, and safety. We treat patients like family members, providing compassionate care during vulnerable moments.

Reliable Communication

You'll receive:

• Confirmation calls before pickup
• Real-time updates during transport
• Direct phone line to your transport crew
• Post-transport follow-up

Facility Partnerships

We maintain strong relationships with:

• Cleveland Clinic locations
• University Hospitals
• MetroHealth Medical Center
• Local nursing homes and rehabilitation centers
• Dialysis treatment centers

These partnerships ensure smooth coordination and faster processing times.