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NEMT Services in Summit County, Ohio

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Professional Medical Transportation Across Summit County

ReliaWheels provides best-in-class non-emergency medical transportation (NEMT) for residents of Akron, Cuyahoga Falls, and throughout Summit County. We specialize in safe, punctual transportation for those with mobility challenges, ensuring you never miss a critical appointment at the region's top medical centers.

  • Licensed and Certified by the State of Ohio
  • Fleet of ADA-compliant, lift-equipped vehicles
  • Specialized in "Door-through-Door" assistance
  • Medicaid and Summit County NET approved

Quick Facts: Summit County NEMT

What We Offer

  • Local Health System Expertise: We are intimately familiar with the layouts of Summa Health, Cleveland Clinic Akron General, and Western Reserve Hospital, ensuring efficient drop-offs and pickups.
  • Heavy-Duty Mobility Support: Our hydraulic lifts accommodate standard, power, and bariatric wheelchairs up to 600 lbs.
  • Flexible Scheduling: Whether it's a recurring visit to the Summa Health Equity Center or a one-time specialist appointment, we offer same-day and scheduled booking.

SCDJFS Coordination: We assist passengers in navigating the Summit County Department of Job and Family Services requirements for transportation authorization.

Specialized Care for Summit County Residents

We understand that navigating the "Medical Corridor" in downtown Akron requires more than just a driver—it requires a partner in care. Our drivers are trained in the specific safety standards required by the Ohio Department of Medicaid, including secure four-point tie-down systems and patient care protocols.

Component

Details

Primary Hubs

Akron, Barberton, Cuyahoga Falls, Stow, & Hudson

Major Facilities

Summa Health, Akron General, & Akron Children’s

Insurance

Ohio Medicaid, SummaCare, and Private Pay

Support Level

Full room-to-room or door-through-door service

Certification

CPR-certified drivers with 40+ hours of NEMT training



Serving Major Summit County Medical Facilities

We provide reliable transportation to and from all major healthcare destinations in the area:

  • Summa Health System: Akron Campus, Barberton Campus, and Summa Rehab Hospital.
  • Cleveland Clinic: Akron General, Edwin Shaw Rehabilitation, and local Family Health Centers.
  • Akron Children's Hospital: Main campus and satellite outpatient clinics.
  • Western Reserve Hospital: Serving Cuyahoga Falls and surrounding communities.
  • Specialty Centers: Stow-Kent Medical Center, White Pond Medical Center, and local Dialysis clinics.

Why Summit County Chooses ReliaWheels

  • Local Reliability: We maintain a 98% on-time pickup rate by actively monitoring traffic on I-77, SR-8, and the Central Interchange.
  • Compassionate Drivers: Many of our team members are former STNAs or CNAs who understand the unique needs of seniors and individuals with disabilities.
  • Verified Safety: Our vehicles undergo monthly mechanical inspections and meet all federal and state safety standards for wheelchair securement.
  • Seamless Billing: We handle the paperwork for Medicaid and most Medicare Advantage plans (including SummaCare) so you don't have to worry about out-of-pocket costs.


 

Schedule Your Summit County Ride

  1. Contact Us: Call (440) 468-7060 or book online. For Medicaid trips through SCDJFS, please have your Case Number ready.
  2. Plan Your Trip: Provide the facility name (e.g., Summa Health Barberton Campus) and any specific entrance instructions.
  3. Confirm Appointment: We verify your pickup time and any special equipment needs, such as oxygen or bariatric lifts.
  4. Professional Pickup: Our driver arrives on time, assists you from your home, and ensures a safe hand-off to your medical provider.