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NEMT Services in Summit County, Ohio

Schedule a Ride in Summit County
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Professional Medical Transportation Across Summit County

ReliaWheels provides best-in-class non-emergency medical transportation (NEMT) for residents of Akron, Cuyahoga Falls, and throughout Summit County. We specialize in safe, punctual transportation for those with mobility challenges, ensuring you never miss a critical appointment at the region's top medical centers.

  • Licensed and Certified by the State of Ohio
  • Fleet of ADA-compliant, lift-equipped vehicles
  • Specialized in "Door-through-Door" assistance
  • Medicaid and Summit County NET approved

Quick Facts: Summit County NEMT

What We Offer

  • Local Health System Expertise: We are intimately familiar with the layouts of Summa Health, Cleveland Clinic Akron General, and Western Reserve Hospital, ensuring efficient drop-offs and pickups.
  • Heavy-Duty Mobility Support: Our hydraulic lifts accommodate standard, power, and bariatric wheelchairs up to 600 lbs.
  • Flexible Scheduling: Whether it's a recurring visit to the Summa Health Equity Center or a one-time specialist appointment, we offer same-day and scheduled booking.

SCDJFS Coordination: We assist passengers in navigating the Summit County Department of Job and Family Services requirements for transportation authorization.

Specialized Care for Summit County Residents

We understand that navigating the "Medical Corridor" in downtown Akron requires more than just a driver—it requires a partner in care. Our drivers are trained in the specific safety standards required by the Ohio Department of Medicaid, including secure four-point tie-down systems and patient care protocols.

Component

Details

Primary Hubs

Akron, Barberton, Cuyahoga Falls, Stow, & Hudson

Major Facilities

Summa Health, Akron General, & Akron Children’s

Insurance

Ohio Medicaid, SummaCare, and Private Pay

Support Level

Full room-to-room or door-through-door service

Certification

CPR-certified drivers with 40+ hours of NEMT training



Our Transportation Services in Summit County

Dialysis Transportation

Three times a week, every week—dialysis patients need absolute reliability. We provide dedicated transportation to Cleveland dialysis centers with drivers who understand treatment schedules.

What makes our dialysis service different: We monitor your treatment schedule, arrive 15 minutes early, and coordinate with your clinic for any timing changes. Our drivers know which entrance to use and where to wait during your session.

Wheelchair-Accessible Transport

All our wheelchair vehicles feature hydraulic lifts, secure tie-down systems, and climate control. We accommodate both manual and power wheelchairs up to 600 pounds.

Your safety matters. Every wheelchair is secured using a four-point tie-down system that meets federal DOT standards. Our drivers complete monthly safety certifications.

Stretcher and Gurney Service

For patients who cannot sit upright, we operate ambulette vehicles with secure stretcher mounts. These rides include a care attendant who monitors your comfort throughout the trip.

Medical Appointment Rides

From specialists at Cleveland Clinic to routine visits with your primary care doctor, we handle all non-emergency medical transportation. We serve major healthcare facilities including:

  • Cleveland Clinic (all locations)
  • University Hospitals
  • MetroHealth Medical Center
  • St. Vincent Charity Medical Center
  • VA Medical Center
  • Outpatient surgery centers
  • Physical therapy clinics
  • Mental health appointments

Hospital Discharge Transportation

Leaving the hospital requires careful coordination. We work directly with discharge planners to ensure you have a ride home when you're ready. Our drivers assist you from your hospital room to your front door.

Serving Major Summit County Medical Facilities

We provide reliable transportation to and from all major healthcare destinations in the area:

  • Summa Health System: Akron Campus, Barberton Campus, and Summa Rehab Hospital.
  • Cleveland Clinic: Akron General, Edwin Shaw Rehabilitation, and local Family Health Centers.
  • Akron Children's Hospital: Main campus and satellite outpatient clinics.
  • Western Reserve Hospital: Serving Cuyahoga Falls and surrounding communities.
  • Specialty Centers: Stow-Kent Medical Center, White Pond Medical Center, and local Dialysis clinics.

 

We also serve: Cleveland, Cuyahoga County, Akron, Long Distance.

Why Summit County Chooses ReliaWheels

  • Local Reliability: We maintain a 98% on-time pickup rate by actively monitoring traffic on I-77, SR-8, and the Central Interchange.
  • Compassionate Drivers: Many of our team members are former STNAs or CNAs who understand the unique needs of seniors and individuals with disabilities.
  • Verified Safety: Our vehicles undergo monthly mechanical inspections and meet all federal and state safety standards for wheelchair securement.
  • Seamless Billing: We handle the paperwork for Medicaid and most Medicare Advantage plans (including SummaCare) so you don't have to worry about out-of-pocket costs.

See transparent pricing

Learn about insurance coverage


 

Schedule Your Summit County Ride

  1. Contact Us: Call (440) 468-7060 or book online. For Medicaid trips through SCDJFS, please have your Case Number ready.
  2. Plan Your Trip: Provide the facility name (e.g., Summa Health Barberton Campus) and any specific entrance instructions.
  3. Confirm Appointment: We verify your pickup time and any special equipment needs, such as oxygen or bariatric lifts.
  4. Professional Pickup: Our driver arrives on time, assists you from your home, and ensures a safe hand-off to your medical provider.