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Yes, Reliawheels accepts Ohio Medicaid plans. If you're enrolled in an Ohio Medicaid Managed Care or MyCare Ohio plan, Reliawheels can provide transportation to medical appointments without out-of-pocket costs. They handle the entire process, from verifying your coverage to submitting claims.
Here’s what you need to know:
- Who qualifies? Ohio Medicaid members needing transportation for medical appointments like doctor visits, dialysis, or therapy.
- What plans are covered? Major plans like CareSource, Molina, UnitedHealthcare, and MyCare Ohio.
- How to check eligibility? Call Reliawheels at 330-244-0657 with your Medicaid ID, appointment details, and any special needs (e.g., wheelchair access).
- What services are offered? Door-to-door rides, wheelchair-accessible vehicles, and statewide coverage for long-distance trips.
Reliawheels has 18+ years of experience, a fleet of 60 vehicles, and a team of 112 staff ready to assist. Schedule your ride at least 24 hours in advance to ensure availability.
How Much Does Medicaid Pay For Non-Emergency Transportation? - CountyOffice.org
How Ohio Medicaid's NEMT Program Works
Ohio Medicaid provides transportation services to ensure eligible members can access essential healthcare. This Non-Emergency Medical Transportation (NEMT) program offers free rides to medical appointments for qualifying elderly, low-income, and disabled individuals. To use this service, you need to be enrolled in an Ohio Medicaid plan and traveling to a covered medical facility.
The program prioritizes cost-effective transportation options. Depending on your situation, this might include bus passes for public transit, fuel cards for mileage reimbursement, or specialized transport vehicles if you require additional assistance. If someone needs to accompany you during your trip, Medicaid may also cover their transportation costs. Below, we break down the types of Ohio Medicaid plans that coordinate these services.
Ohio Medicaid Plan Types
Ohio Medicaid offers several plan structures to meet members' needs. Managed Care Plans include options like CareSource, Buckeye Health Plan, Molina Healthcare, UnitedHealthcare Community Plan, AmeriHealth Caritas Ohio, Anthem Blue Cross and Blue Shield, and Humana Healthy Horizons. Each plan has its own system for coordinating transportation services.
For individuals eligible for both Medicare and Medicaid, the MyCare Ohio program handles these services. If you're not enrolled in a managed care plan, transportation is arranged through Fee-for-Service. In this case, you’ll need to contact the Medicaid Transportation Coordinator at your local County Department of Job and Family Services. Now that we’ve covered plan types, let’s look at what the NEMT services include.
What NEMT Services Cover
NEMT services support transportation to a variety of medical appointments, such as dialysis, radiation therapy, X-rays, therapy sessions, and pharmacy visits. Standard service hours run Monday through Saturday, from 6:00 a.m. to 6:00 p.m., though Saturday rides are typically reserved for life-sustaining treatments like dialysis.
For members with mobility challenges, the program provides wheelchair-accessible vehicles. These vehicles are operated by trained drivers who ensure safe boarding and secure wheelchair placement. Additionally, all vehicles must pass an annual inspection and licensing process by the Ohio EMS board.
Does Reliawheels Accept Ohio Medicaid Plans?
Yes, Reliawheels accepts Ohio Medicaid plans. As a licensed non-emergency transportation provider, they’re registered with the Area Agency on Aging and have successfully completed over 419,916 rides. They are also one of Ohio's largest wheelchair ambulette services.
Reliawheels works with all major Ohio Medicaid and MyCare Ohio plans, taking care of the entire reimbursement process. From verifying coverage to submitting claims, they handle the paperwork so you don’t have to.
"We're a licensed non-emergency provider of Medicaid transportation AND one of the largest wheelchair ambulette services in Ohio." - ReliaRide
If you're unsure whether your Medicaid plan covers a specific ride, you can contact Reliawheels at 330.244.0657. Their team will verify your eligibility and handle the authorization process, ensuring you can access their door-to-door services without hassle.
How Reliawheels Serves Medicaid Recipients
Reliawheels provides door-to-door transportation using a fleet of 60 wheelchair-accessible ambulettes, all of which undergo annual inspections by the Ohio EMS board. Their team of 112 staff members includes drivers who have passed FBI/BCI background checks, drug and alcohol testing, and completed specialized training in CPR, first aid, and passenger assistance through the ODA DRIVE program.
Transportation is available Monday through Saturday, from 6:00 a.m. to 6:00 p.m., with Saturday rides typically reserved for essential treatments like dialysis. While their primary service area is Northeast Ohio, they provide transportation to medical facilities across the state.
"Our people are the best, our vehicles are excellent, our service is impeccable, and our reimbursement success is second to none." - ReliaRide
Matching Reliawheels Services with Medicaid Coverage
| Service Type | Reliawheels Offering | Typical Ohio Medicaid NEMT Coverage |
|---|---|---|
| Basic Ride | Door-to-door transport for medical and non-medical needs | Covered for medical or counseling appointments |
| Long-Distance Ride | Pickup in Northeast Ohio with statewide transportation | Covered when local providers cannot meet specific needs |
| Stretcher/Wheelchair | Specialized ambulette service with EMS board-licensed vehicles | Available for members unable to transfer independently |
| Event & Holiday | Transport for non-medical trips (e.g., funerals, grocery shopping) | Typically not covered, as Medicaid focuses on healthcare-related travel |
Ohio Medicaid NEMT generally covers rides for medical purposes like doctor’s appointments, dialysis, radiation therapy, therapy sessions, X-rays, and pharmacy visits. Non-medical trips, such as grocery shopping or social events, often require private payment.
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How to Verify If Reliawheels Accepts Your Plan
5-Step Process to Verify Reliawheels Medicaid Coverage in Ohio
Checking if Reliawheels accepts your Medicaid plan is quick and straightforward. They handle the paperwork so you can focus on getting to your appointment without worrying about claims or reimbursements. Here’s how to confirm your coverage in just a few steps.
5-Step Verification Process
Step 1: Gather Your Medicaid Information
Start by locating your Medicaid card. Make a note of your specific plan name - Ohio residents are usually enrolled in either a Medicaid Managed Care or MyCare Ohio plan, as shown on the card. Be sure to write down your Medicaid Member ID number; you’ll need it when you call.
Step 2: Reach Out to Reliawheels
Call Reliawheels at 330-244-0657 during their office hours (Monday through Saturday, 8:00 a.m. to 5:00 p.m.). Their team will guide you through the verification process and address any questions about your plan.
Step 3: Share Your Appointment Details
Have the following information ready: your pickup and destination addresses, the date and time of your appointment, and any specific mobility needs. If a caregiver or family member is traveling with you, mention it during the call - Reliawheels typically allows one companion to ride at no extra cost. They’ll confirm whether your plan covers the trip and ensure the service area fits your needs. Standard coverage often includes trips to medical facilities within 50 miles of Cleveland.
Step 4: Book Your Ride
Once your coverage is verified, you can schedule your transportation. Although same-day requests might be possible, it’s best to book at least 24 hours in advance. Drivers usually arrive 10 to 15 minutes before your scheduled pickup time.
Step 5: Confirm Vehicle Authorization for Specialized Needs
If you require specialized services, like a wheelchair-accessible van, make sure this is confirmed during your call. Reliawheels will verify that the appropriate vehicle is authorized for your trip.
"Most major insurance plans, Medicare, and Medicaid cover our services. We handle the paperwork so you can focus on your health." - Reliawheels
For those who are not Managed Care members, additional help is available. Contact your local County Department of Job and Family Services (CDJFS) transportation coordinator or call the Ohio Medicaid Hotline at 1-800-324-8680 for further assistance.
Benefits of Using Reliawheels for Medicaid Transportation
Safe and Reliable Transportation
For Medicaid recipients, having dependable and safe transportation is crucial to accessing essential healthcare services. Reliawheels has been a trusted name in medical transportation for 18 years, completing an impressive 419,916 rides since 2007. Their safety protocols go beyond what standard rideshare services offer. Drivers undergo seven thorough checks, including background screenings, drug and alcohol testing, and physical evaluations. They are also certified in First Aid, CPR, defensive driving, and passenger assistance.
The company operates a fleet of 60 vehicles, all maintained through strict cleaning and inspection routines. For those requiring wheelchair-accessible transportation, these vehicles are inspected, approved, and licensed annually by the Ohio EMS board. This level of regulatory oversight distinguishes Reliawheels as a licensed waiver provider through the Area Agency on Aging, ensuring that both vehicles and staff meet stringent quality standards. These measures reflect Reliawheels' dedication to the unique needs of Medicaid recipients, prioritizing their safety and well-being.
Services Designed for Medicaid Recipients
Reliawheels doesn’t just meet safety standards - it tailors its services specifically for Medicaid users. As a family-run nonprofit, the organization is led by individuals with personal connections to healthcare. One founder grew up with a wheelchair-bound sibling, while another has professional experience working in an Emergency Department. This personal insight shapes their compassionate approach to care.
With a team of 112 employees, Reliawheels serves Medicaid recipients across Northeast Ohio and provides statewide coverage for long-distance medical trips. The team is equipped to manage most same-day requests, ensuring that urgent transportation needs are met promptly. By streamlining Medicaid verification and transportation access, Reliawheels helps recipients attend vital medical appointments without unnecessary delays or hurdles.
Conclusion
Ohio Medicaid transportation is simple, but the details depend on your specific Managed Care or MyCare Ohio plan. The first step is making sure you're eligible before arranging a ride.
Check your Medicaid card to find your plan (like CareSource, Molina, or UnitedHealthcare), then give Reliawheels a call at 330.244.0657 during business hours to confirm your coverage. You can also contact your plan's member services with your Medicaid ID, pickup location, and appointment details to verify eligibility.
This quick verification process ensures you can count on Reliawheels for dependable service. With years of experience, Reliawheels is committed to making transportation worry-free. The process only takes a few minutes and helps prevent any surprise costs or issues with coverage.
"Our Hope is to take away worries of transportation, allowing clients to focus on other aspects of their lives." - ReliaRide
Take these simple steps to confirm your coverage and book your ride with confidence.
FAQs
How can I check if Reliawheels accepts my Ohio Medicaid plan?
To find out if Reliawheels works with your Ohio Medicaid plan, the first step is identifying your plan type. If you’re enrolled in a Managed Care plan - like Aetna Better Health, CareSource, or Molina - or in MyCare Ohio, reach out to your plan’s member services. Ask them directly if Reliawheels is listed as an approved provider for non-emergency medical transportation (NEMT) under your coverage.
If your Medicaid plan isn’t part of Managed Care or MyCare, your next move is to contact the Medicaid Transportation Coordinator at your local County Department of Job and Family Services (CDJFS). They can tell you if Reliawheels is included in your benefits. Make sure to take note of key details during the call, such as the representative’s name and any confirmation numbers, so you have a clear record for your reference.
Following this process helps ensure you have the right information to book rides with Reliawheels smoothly and avoid surprises.
What medical appointments can Reliawheels help me get to?
ReliaWheels specializes in dependable non-emergency medical transportation (NEMT) for patients who are mobile but require assistance reaching their healthcare appointments. Their services cover a variety of medical visits, such as dialysis treatments, physical therapy sessions, routine check-ups, and consultations with doctors or specialists.
From routine check-ups to ongoing treatments like dialysis, ReliaWheels ensures you have a reliable way to get to your medical appointments with ease.
Can a caregiver or family member ride with me on a Reliawheels trip?
ReliaWheels offers non-emergency medical transportation (NEMT) services and accepts most major insurance plans, including Medicaid. However, their policy regarding whether a caregiver or family member can accompany you during a ride isn't clearly outlined in the available information. Similarly, Ohio Medicaid transportation guidelines don't provide specific details about companions.
For a definitive answer, it's a good idea to reach out to ReliaWheels directly. Their team can clarify if a caregiver or family member is allowed to join you and address any other questions you might have.
